Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Better than Fold. No freezing, main screen prote
on December 5, 2025
Posted by: Mike
Expertise:Expert
Verified Purchase:Yes
Much better and more reliable than Fold. Display is clear. No freezing. Zooming works.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
All around great phone!!
on December 5, 2025
Posted by: Mn6gcguy87
[This review was collected as part of a promotion.] I mostly use my phone for gaming and social media and it has amazing storage, speed, and graphics are awesome! Galaxy AI took some getting used to but I got it figured out and it's a sweet feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
overall great
on December 5, 2025
Posted by: rudyirish
[This review was collected as part of a promotion.] Streaming, gaming and pic taking all are excellent
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Still need in charging system and earphones syste
on December 5, 2025
Posted by: John7993
[This review was collected as part of a promotion.] I using Samsung s25 ultra blue one from new come out after a couple months later I can't charge with cable just in Bluetooth. Earphones system also need to be better than this.
Value
3
Response from Samsung USBy R&R Team, December 9, 2025
Hello John7993, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when you have a new device that is not operating as intended. We have provided a link to the Samsung Support Team and to your warranty information to assist you if the charging port on your device is not functioning. We would also love to hear from you again in the future with additional details regarding additional devices, and what enhancements you would like to see in future generations that are not currently available. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing.
on December 5, 2025
Posted by: Jos7usa
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S25 Ultra every day, and honestly, it’s one of the best phones I’ve ever owned. The performance is crazy fast, the screen is super bright and smooth, and the cameras take sharp photos no matter the lighting. Battery life easily lasts me through the day, even with heavy use.
What really makes the S25 Ultra stand out is Galaxy AI. I use it constantly—translating messages, summarizing long texts, organizing my notes, and even helping me write clearer replies. Photo editing with AI is another level too; removing objects or improving pictures takes just a second. It feels like having a smart assistant built right into the phone.
In my daily routine, the S25 Ultra handles everything: messaging, checking information on the go, taking quick photos, browsing social media, and using AI tools to make tasks faster and simpler. It’s powerful, practical, and honestly makes my day a lot easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra AI is good
on December 5, 2025
Posted by: LoveSamsungR
[This review was collected as part of a promotion.] I love the Galaxy AI part, and the phone is awesome. Easy to use, the screen is so bright and natural.
We love SAMSUNG ❤️ 😍 ROCK ALWAYS 😉
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reason for 2nd phone
on December 5, 2025
Posted by: Drelish06
[This review was collected as part of a promotion.] Loving my phone and all extra features. Especially like how easy I'm able to link my Samsung tablet and my phone together. Trying to find a reason to have 2 phones on hand, but with everything it does feels like I already do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really the best phone currently on the market!
on December 5, 2025
Posted by: Mateo3
[This review was collected as part of a promotion.] I have not used the Galaxy AI option, but I can say it is helpful it you want to use it. The phone's camera is the best in the world! The colors on the screen pop out! The 1 TB storage is all you really need. The processor is lightning fast! Buy this phone, you won't be disappointed!
Value
5
Written by a customer while visiting Samsung US