Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The best Samsung S series so far.
on December 5, 2025
Posted by: JamesL
[This review was collected as part of a promotion.] Got mine when it first came out. The Galaxy AI is an awesome new feature that's probably gonna just keep getting better and better as updates continue to come. My phone is my go to for everything. It my wallet, computer, TV and phone all in one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast functioning and amazing camera
on December 5, 2025
Posted by: DB2025
[This review was collected as part of a promotion.] This is my fifth galaxy phone and by far my favorite. It is sleek, fast, and has an outstanding camera. I really love all of the AI capabilities it has as well. Two thumbs up Samsung
Value
5
Written by a customer while visiting Samsung US
Posted by: Rod1
from Eclectic, Alabama
Expertise:Intermediate
Verified Purchase:Yes
Everything is totally great about this here Samsung phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone galaxy s25 ultra
on December 5, 2025
Posted by: Travieso132
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra arrives as one of the most complete smartphones on the market, combining power, design, and cutting-edge technology. Its Dynamic AMOLED display delivers vibrant colors and impressive clarity, perfect for enjoying content, gaming, and photography. Equipped with a high-performance processor, the S25 Ultra responds smoothly even during the most demanding tasks.
When it comes to photography, its advanced camera system allows you to capture highly detailed images, even at night, thanks to improved sensors and processing. The long-lasting battery and fast charging ensure the phone keeps up with you all day without worries.
Additionally, its sleek design and premium materials make the Galaxy S25 Ultra not only powerful but also a device that stands out at first glance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No sd card port
on December 5, 2025
Posted by: ArmyGuyDan
[This review was collected as part of a promotion.] No sd card port No sd card port No sd card port No sd card port No sd card port No sd card port No sd card port
No sd card port
No sd card port
No sd card port
No sd card port
No sd card portNo sd card portNo sd card portNo sd card portNo sd card port
No sd card port
No sd card port
Value
1
Response from Samsung USBy R&R Team, December 9, 2025
Hello ArmyGuyDan, thank you for taking time out of your busy day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important being able to keep all of your important information on your device with you, and not having to decide what, if anything, to delete. If you are finding the storage capacity insufficient for your needs, we do have storage expansion available for your device through cloud-based storage. The removal of the SD card slot has help enhance the durability and water-resistance of your device. We have provided a link to the Samsung Support Team if you have questions about storage expansion on your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 5, 2025
Posted by: Babygewt
[This review was collected as part of a promotion.] I really like the new design and the screen and brightness are great. My only complaint is the Bluetooth on the s pen being gone was such a cool feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone!
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone is great all around! The processor is fast, the photos and video quality is amazing, and I love the stylus! The reason for a 4 is the call audio is low without being on speaker or a headset. Galaxy AI is smart and a time saver 🙌
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite Phone I've Owned
on December 5, 2025
Posted by: Meekoesq
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily the best phone I have owned. The display is crisp, clear and bright. Easy to look at all day. Unlike my most recent phones, the battery on this one lasts all day, even when I use the phone heavily.
Galaxy AI has been a surprise. It's like a personal assistant and helps me summarize, organize and find the info I need. I also really am impressed with it's photo editing abilities.
The phone performs well. Every app opens quickly and the phone is amazingly responsive. The phone also doesn't get hot and for such a large screen, it fits nicely in my hand and isn't heavy even with a protective case.
It is also a great entertainment screen as I can watch movies and videos in beautiful color and high resolution.
Overall, I'm completely satisfied with the S25 Ultra and it has become even more useful as a everyday tool.
Value
5
Written by a customer while visiting Samsung US