Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Excellent Features
on December 5, 2025
Posted by: Sunnyday
[This review was collected as part of a promotion.] I'm very happy with this phone and the Galaxy AI features. It's going to take awhile to figure out how to use everything, but learning about it is half the fun. The camera is impressive! I also like the bigger size and feel of it in my hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the newer square design
on December 5, 2025
Posted by: ElAngel
[This review was collected as part of a promotion.] I began using the Galaxy AI features with this phone, it's really promising technology. I love how I can do commands like help me search for something on the web and of course asking Bixby for the answers to all sorts of things. I love using the s-pen even hough it has lost some functionality. Overall I love this phone and all of the features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No features as good as my S23 Ultra
on December 5, 2025
Posted by: wolfatdoor
[This review was collected as part of a promotion.] No "Director" on Camera App.
I only use it as a backup and test phone.
And of course, I don't expect anything from this review.
And it now will be a long time before I get another phone.
So just keep the down grading firmware updates coming that will maybe even make my glorified S23 worthless. This could help me decide to go to some other manufacturer.
Value
1
Response from Samsung USBy R&R Team, December 9, 2025
Hi there Wolfatdoor, thank you for your feedback on your Samsung Galaxy S25 Ultra with us. We know that upgrading to a new device can take time to discover the ways features you have relied upon the past have been changed, and to best align the settings to your preferences. We have provided a link to an article to help you with different camera settings and features. We have also shared a link to the complete manual for your device to help you best align the settings and capabilities to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions or experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
So good that it's boring
on December 5, 2025
Posted by: Zaiddon
[This review was collected as part of a promotion.] Ever since I have bought this phone I have never had any problems. It does everything and it does it well. Like there is not a single flaw in this phone to the point that it is sometimes boring. It has a great camera, great battery, and a fabulous display. The anti reflective coating is very underrated.
The software is also best in class. It works well and has actual useful Ai features. I use the writing style all the time as well as the photo editing features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best
on December 5, 2025
Posted by: Niels509
[This review was collected as part of a promotion.] Samsung phone's works well , the network is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My S25 Ultra Experience
on December 5, 2025
Posted by: MrManjai
[This review was collected as part of a promotion.] I use my Galaxy S25 for productivity: work, home, personal activities. This phone has been the replacement of my Note series phones. I can switch between so many activities that I take on, like my social media accounts, gaming, news accounts. And I interact with the AI on my phone to get things done professionally and personally. Galaxy AI has been a benefit in using my phone. I'm glad that I bought the whole bundle.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great touch
on December 5, 2025
Posted by: JoJoKoko
[This review was collected as part of a promotion.] Galaxy AI is great feature also integrated Spen AI capabilities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far its been solid performance.
on December 5, 2025
Posted by: AiRiKe33
[This review was collected as part of a promotion.] Solid phone. Compares to laptop power, overperformes every visually compelling application.
Value
5
Written by a customer while visiting Samsung US