Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,195 Reviews)
Open Ratings Snapshot
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,322
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best gift ever !!
on December 8, 2025
Posted by: Burkehead98
The performance of this phone is stunning, fast clear and no problems game streaming !!! By far one of the strongest cameras on it I can clearly seethe whole display at full zoom with no problem focusing even wile moving!! Battery last longer then my controller batteries . Storage alone you wont need to worrie about it running low anytime soon its all around a great phone 10/10 strongly recommend 👌
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Samsung
on December 8, 2025
Posted by: DontKnow
Samsung phones are not as good as they used to be by a fair shot. More hype than solid performance.
Response from Samsung USBy R&R TeamDecember 10, 2025
Hi there DontKnow, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important your phone is to you every day, and wanting to have the best possible experience every day. We have provided a link to the Samsung Support Team to assist you if you have questions, or believe your device is not operating as intended. We hope you'll reach out to us again in the future if you have additional details you would like to share with us about the features you feel have been changed or removed from you device, or features you would like to see going forward. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great and all it's features
on December 7, 2025
Posted by: Awesomehotdog
[This review was collected as part of a promotion.] Galaxy ai makes things so much faster! I can stream 10x faster when watching my favorite shows. I spend less time on my phone now because I can do everything faster
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
samsung s25 ultra
on December 7, 2025
Posted by: 1ajith
[This review was collected as part of a promotion.] So what is don't like in this phone is the complete flat screen I liked curved but it was not going to happen and also spen dosent have the Bluetooth
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Custom and solid tech
on December 7, 2025
Posted by: Jqowodj8
[This review was collected as part of a promotion.] I just swapped from the galaxies main co.petitor and this feels like a complete upgrade. So much customization options that work perfectly for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on December 7, 2025
Posted by: Paco202
[This review was collected as part of a promotion.] These exceptional phones offer remarkable battery life. I primarily utilize them for social media, and the 200MP camera captures stunning photographs. Among the valuable Galaxy AI features, Photo Assist stands out, particularly the Photo Eraser.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Game Changer In My Daily Routine
on December 7, 2025
Posted by: Setrakusra
[This review was collected as part of a promotion.] Switching to the Galaxy S25 Ultra has genuinely elevated my day-to-day life more than I expected. The first thing I noticed was the incredible display—bright, smooth, and easy on the eyes—which makes everything from checking emails to watching videos feel more enjoyable. The improved battery life has been a huge relief as well; I can get through a full day of work, errands, and streaming without worrying about finding a charger.
The new camera system has probably made the biggest impact. I’ve found myself taking more photos and videos because it captures moments so effortlessly, even in tricky lighting. It’s become my go-to device for everything—from quick snapshots to more polished shots for social media.
Performance-wise, it’s fast, responsive, and handles multitasking like a champ. Whether I’m navigating between apps or using productivity tools for work, the S25 Ultra keeps everything running smoothly. Even small things—like the improved S-Pen features and smarter AI tools—have made staying organized and getting things done feel easier and more intuitive.
Overall, the Galaxy S25 Ultra hasn’t just been an upgrade; it’s streamlined my routine, boosted my productivity, and made everyday tasks more enjoyable. Highly recommended.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
samsung galaxy s 25 is an awesome powerful phone
on December 7, 2025
Posted by: sonny090812
[This review was collected as part of a promotion.] I love my Samsung Galaxy s25. It the best most powerful device I have used. I use it everyday and everywhere. It becomes a great tool in life. It makes my life a whole lot easier. I use it for streaming, taking photos, capturing videos and editing them and uploafing them to social media. Its clear and colorful display makes my content creation a lot more effectiove and efficient. Its Galaxy AI supports my creativity. I just draw something on the picture and it generates an awesome image. Its a game changer. I also use my phone for entertainment and gaming. Watching movies with it is so pleasant that I barely use other devices. Images are clear and the sound are captivating. I also dont have problems with fluidity. I use my phone at work too. It helps me with research and location. Its powerful that I never encountered glitch or slow down. Its really helpful with dealing with high demand and quick transtion environment. I use my samsung galaxy s25 with sports too. I use it to take videos and photos while watching sports competitions. I also use it to film me as i play basketball. I love my samsung phone and i will never go back to my previous phone. Samsung once again proved it innovative, reliable and inspiring. It will continue to dominate the market as it paves the way to the future. Samsung is a game changer and will be one for the future to come.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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