Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Anonymous
from Covington, KY
Expertise:Intermediate
Verified Purchase:Yes
Love the clarity of screen. The camera is great. The zoom feature and all the different settings.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: BigHunch_69
Expertise:Expert
Verified Purchase:Yes
GO FOR IT!! This phone is amazing, its very smooth and the qualities are great. Got mine brand new as expect not a scratch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Simon
from New York
Expertise:Intermediate
Verified Purchase:Yes
Phone can last for couple years, solid build and quality 😀
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Deserves the price for its rich software $ hardwar
on December 12, 2025
Posted by: Ruby
from Iowa USA
Expertise:Intermediate
Verified Purchase:Yes
Rich phone and good to have it for use in work fun
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Rafi
Verified Purchase:Yes
I was disappointed that s pen doesn't control the camera features
Response from Samsung USBy R&R Team, December 15, 2025
Hey there Rafi, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when you have a new device that is not aligning to your expectations. We have provided a link to the complete manual that will show the hand gestures and voice commands you can use with your device. If you have a Galaxy Watch, you can also use this device as the shutter control for your camera. Lastly, we have provided a link to the Samsung Support Team if you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Bryan Garces
Expertise:Intermediate
Verified Purchase:Yes
Great quality both in software and hardware, if you could increase the battery duration could be great
I would recommend this to a friend!
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Flappymamba
from York, ME
Expertise:Intermediate
Verified Purchase:Yes
Never seen a device so updated and love, The way it works, only have one problem that it discharge to fast
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cesar
from Phoenix AZ.
Expertise:Expert
Verified Purchase:Yes
It is top tier phone with and excepcional display, until now , base on my needs I am very happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US