Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Posted by: A N B
Expertise:Intermediate
Verified Purchase:Yes
I have had no issues with my phone. The only downside is most of the samsung apps cannot be Uninstalled, and the fact that the stylus is considered an accessory and as a result does not come with a warrenty.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the trade-in
on December 13, 2025
Posted by: Tleezy79
[This review was collected as part of a promotion.] I was hesitate to trade in my S22 Ultra for the the S25 ultra. But due to the sale and trade in offer I couldn't refuse. I am very glad as the phone does everything the S22 could but better, faster, and more crisp.
The galaxy Ai is something I use many times a day. Any question that comes to my mind I just hold my side button and ask. They say the most successful people will be the ones who use AI the best.
Overall very pleased with the S25 Ultra and look forward to any future updates. It is a very capable phone.
The galaxy Ai is something I use many times a day. Any question that comes to my mind I just hold my side button and ask. They say the most successful people will be the ones who use AI the best.
Overall very pleased with the S25 Ultra and look forward to any future updates. It is a very capable phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: AnnR
from Boston, MA
Expertise:Intermediate
Verified Purchase:Yes
Love my S25Ultra. I am an old Palm Pilot girl. I use my stylus all the time. The camera is stunning, the phone is fast, battery life is great, I'm a Samsung girl all the way now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Inukenza
Expertise:Expert
Verified Purchase:Yes
The device is slick and I love the color. It feels awsome in my hand. The power of the chip and the capacity are perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Juan
Verified Purchase:Yes
I the phones battery and processing speed and ease to move the old phones file to new.
Written by a customer while visiting Samsung US
Customer Rating
5
Really good
on December 12, 2025
Posted by: DailyLifeWithGalaxy
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a few weeks now, and I can confidently say this is one of the best smartphones I’ve ever owned. I upgraded from the S22 Ultra, and even though the design feels familiar, the experience feels brand-new in all the best ways. Samsung has clearly focused on refinement and performance rather than drastic change, and it really shows in day-to-day use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome performances among other things
on December 12, 2025
Posted by: Kimberly
from Grand Bay AL
Expertise:Expert
This had been one of the lost outstanding Samsung Galaxy phones I've ever owned the camera is outstanding the display that performance the storage that just I love everything about this phone I would highly highly recommend this phone to anyone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bala
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
This is a massive upgrade from the S21 Ultra. The overall performance is excellent, and the lightweight build is a big plus. I really like the square design-it feels modern and comfortable to use. The rear camera is an absolute beast; nothing comes close to it.
The only downside I’ve noticed is the front camera, especially during WhatsApp video calls. The S21 Ultra still performs better in that area, with sharper, higher-resolution selfies and video quality. Aside from this front camera downgrade, I’d rate the phone very highly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US