Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Samsung Galaxy S-25 Ultra is a superb option
on December 23, 2025
Posted by: MACHNED
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
After running my S-20+ Ultra into the ground I pulled the trigger on the 25 Ultra 1TB edition and I am extremely glad I did. Easily the most proficient transfer of phone contents to the new one and its a stunning piece of tech. If you are thinking on it, do it. You won't regret it .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: BqFW
from South Carolina, USA
Expertise:Intermediate
Verified Purchase:Yes
It's my first time to purchased online but I am a samsung user. I love this product that I got. I would recommend S25 Ultra to everyone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Romeo B
from Bronx, NY
Expertise:Intermediate
Verified Purchase:Yes
I'm truly astonished with how good this Phone looks. Titanium jet black is an awesome color. The Phone is fast and smooth. I upgraded from the a54 5g. If Samsung keeps up the good work, I'll definitely be buying the ultra again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worthy of the Ultra Title
on December 23, 2025
Posted by: JAM JAM
Expertise:Expert
Coming from a Samsung Galaxy S22 Ultra, this phone is definitely a huge upgrade. Holding the phone feels much more solid, yet lighter. Using the S Pen to write notes and memos is a lot easier, especially with the flat sides. The speed in which the phone starts up, open apps, and switches between tasks is very snappy and noticeable in day-to-day use. Daily Brief is useful for getting a quick glance in your day, without having to open up all of your apps (as someone who puts a lot of things on their calendar, this is super helpful).
Battery Life, when compared to the S22 Ultra is a night and day difference. On the S22 Ultra, I would get about 4-5 hours of screen on time, and about 6 hours of screen off time before having to plug it in again (15-20% remaining, so right around the 10-hour mark of taking it off the charger). On the S25 Ultra, I easily get 8-10 hours of screen on time, and about the same with screen off time, with around 30-40% remaining by the end of the day. On lighter days, the S25 Ultra lasts me 2-days before having to plug it in again.
One of the things I noticed was that the screen doesnt actually show reflections. It's like the screen has some kind of anti reflection built into it. Regardless, it's perfect when viewing the screen in daylight, or by a lamp in the event.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Tenisha
Verified Purchase:Yes
Amazing phone, Excellent charging speed, size and look. It’s like having a mini computer in your pocket.
Written by a customer while visiting Samsung US
Posted by: Angelica
from Myrtle Beach, SC
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love my S25 and the pink color! The features are amazing and the graphics and camera are out of this world! Another win for Samsung and another reason why I'm sticking with the S series. 🩷
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Siva
from Texas
Expertise:Expert
Verified Purchase:Yes
I have had several smart phones with the IP rating 68, my Samsung s25 ultra has the same rating but it stopped working when it fell into the kitchen sink, it was there for less than a minute
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 26, 2025
Hi there Siva, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it is when you have a device that is not operating as intended or expected. Often times when a device is damaged through exposure to water it is also exposed to additional debris, minerals, or materials in the water that are causing the damage to your device. We have provided a link to the Samsung Support Team to assist you with any and all options available to you for a resolution with this experience. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Gilly
from LEANDER TX
Expertise:Intermediate
Verified Purchase:Yes
Great phone with great deal. I wanted to try Samsung phone and i got the best one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US