Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,908 Reviews)
Rating breakdown 23,908 reviews
5 Stars
20,510
4 Stars
2,630
3 Stars
451
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,315)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This product has the best battery life and photo c
on May 9, 2026
Posted by: HappyHam
[This review was collected as part of a promotion.] This phone is amazing. Galaxy AI does not disappoint. It literally takes the best pictures in any environment. I can do so many thinga when it comes to esiting my photos and the option to enhance if need be produces the hughest quality. The personalization capabilities are unmatched, so you know the phone is yours. From dancing pictures of your photos when they text you, to picture in picture recording, I can literally do anything my heart desires on this phone. There has not been one thing that I have attempted to do and could not. This fone is AMAZING!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned!
on July 1, 2025
Posted by: Dawn420
[This review was collected as part of a promotion.] This phone has a very Sleek design. Tons of storage. The camera is fantastic! Went to a concert in the nosebleed section and was able to zoom in and see everything. It has lots of advanced AI technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on July 1, 2025
Posted by: Savant
Great phone, photos look great, but I wish I could pick where to use AI or turn it off altogether.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with many features
on September 3, 2025
Posted by: GsIIVU
[This review was collected as part of a promotion.] The galaxy 25 ultra is a great phone with many features. The one thing I did not like that changed from the previous versions was that they took the Bluetooth out of the S pen. The Galaxy Ai features is amazung and the adaptive wallpaper is amazing .
Value
4
Response from Samsung USBy R&R Team, September 3, 2025
Hi there GsIIVU, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the enhanced features of Galaxy AI and capabilities of your new device. We have provided a link to an article to help you integrate the redesigned features of your S Pen in to your usage. We have also provided a link to the full device manual to help you with the hand gestures and voice commands you can also use with your device. We have lastly, shared a link to the Samsung Support Team if you have any questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very good picture.
on September 14, 2025
Posted by: 1999991
[This review was collected as part of a promotion.] Galax AI was very smart easy to find what I looking for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on September 19, 2025
Posted by: MrStilts
[This review was collected as part of a promotion.] My new galaxy s25 ultra is so freaking awesome the built in AI is also freaking amazing. I dont have a single negative remark
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy is the best
on September 21, 2025
Posted by: Munchies669
[This review was collected as part of a promotion.] I love Samsung galaxy products. Phones, watches, accessories... they're all top notch and on their game. I never stray from galaxy products and they have never let me down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 22, 2025
Posted by: Johnusa724
[This review was collected as part of a promotion.] Very happy with my device, I love samsung galaxy, never going to change
Value
5
Written by a customer while visiting Samsung US