Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Posted by: Cheska
Expertise:Expert
Verified Purchase:Yes
Love my s25 very good phone amd feels good in my hands.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, February 25, 2026
Hey Cheska, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are loving your new device, and that it feels so good in your hand for prolonged usage. We have provided links to the complete manual and to the Samsung Support Team to help you fully explore your device, align the settings to your usage, and answer any questions that may arise along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Gold Standard for Mobile Photography
on February 24, 2026
Posted by: Vishu
from Chicago, IL
Expertise:Intermediate
The Gold Standard for Mobile Photography
The camera system on the S25 Ultra is nothing short of breathtaking. The 200MP main sensor captures an astonishing level of detail, allowing you to crop into photos without losing clarity.
Picture Quality: Colors are vibrant yet true-to-life, and the dynamic range ensures that highlights and shadows are perfectly balanced. Whether you’re shooting in harsh sunlight or a dimly lit restaurant, the "Nightography" enhancements ensure your shots are crisp and noise-free.
Zoom Versatility: The quad-telephoto system remains the best in the business. From ultra-wide landscapes to 100x Space Zoom, the transition between lenses is seamless, making it the perfect companion for travelers and content creators alike.
A Productivity Powerhouse
Samsung continues to dominate the productivity space, making the S25 Ultra a legitimate replacement for a tablet or laptop in many scenarios.
The S Pen Advantage: The integrated S Pen is more responsive than ever. It’s not just for sketching; it’s a productivity wand that makes signing documents, precision photo editing, and taking quick notes during meetings effortless.
Galaxy AI & Snapdragon 8 Elite: Powered by the latest silicon, the phone handles heavy multitasking with ease. The new AI features—like "Circle to Search" and live translation—are integrated so naturally that they save you minutes of work every hour.
Samsung DeX: For those on the move, connecting the S25 Ultra to a monitor provides a full desktop experience that feels snappy and reliable.
The Display: A Visual Masterpiece
The 6.9-inch Dynamic AMOLED 2X display is arguably the best screen ever put on a phone. With a peak brightness that cuts through direct sunlight and an anti-reflective coating that makes the glass "disappear," watching HDR content or editing high-res photos is an immersive delight.
Verdict
If you are looking for a device that refuses to compromise, the Samsung Galaxy S25 Ultra is the clear winner. It isn't just a phone; it’s a high-end camera, a digital notebook, and a portable workstation all tucked into a sleek, titanium frame. It is, quite simply, the best productivity tool you can carry in your pocket.
The camera system on the S25 Ultra is nothing short of breathtaking. The 200MP main sensor captures an astonishing level of detail, allowing you to crop into photos without losing clarity.
Picture Quality: Colors are vibrant yet true-to-life, and the dynamic range ensures that highlights and shadows are perfectly balanced. Whether you’re shooting in harsh sunlight or a dimly lit restaurant, the "Nightography" enhancements ensure your shots are crisp and noise-free.
Zoom Versatility: The quad-telephoto system remains the best in the business. From ultra-wide landscapes to 100x Space Zoom, the transition between lenses is seamless, making it the perfect companion for travelers and content creators alike.
A Productivity Powerhouse
Samsung continues to dominate the productivity space, making the S25 Ultra a legitimate replacement for a tablet or laptop in many scenarios.
The S Pen Advantage: The integrated S Pen is more responsive than ever. It’s not just for sketching; it’s a productivity wand that makes signing documents, precision photo editing, and taking quick notes during meetings effortless.
Galaxy AI & Snapdragon 8 Elite: Powered by the latest silicon, the phone handles heavy multitasking with ease. The new AI features—like "Circle to Search" and live translation—are integrated so naturally that they save you minutes of work every hour.
Samsung DeX: For those on the move, connecting the S25 Ultra to a monitor provides a full desktop experience that feels snappy and reliable.
The Display: A Visual Masterpiece
The 6.9-inch Dynamic AMOLED 2X display is arguably the best screen ever put on a phone. With a peak brightness that cuts through direct sunlight and an anti-reflective coating that makes the glass "disappear," watching HDR content or editing high-res photos is an immersive delight.
Verdict
If you are looking for a device that refuses to compromise, the Samsung Galaxy S25 Ultra is the clear winner. It isn't just a phone; it’s a high-end camera, a digital notebook, and a portable workstation all tucked into a sleek, titanium frame. It is, quite simply, the best productivity tool you can carry in your pocket.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 24, 2026
Hey Vishu, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how amazed you have been with all of the features and capabilities available on your device, and that you are enjoying making use of the ways Galaxy AI can streamline so many processes every day. Please, reach out to us again in the future if any questions come up about your device, or you would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Andrew
Verified Purchase:Yes
This is a nice phone. It's a great deal for what I paid for it. The screen is larger than I'm used to, but I actually like it quite a bit. The pen is fun, and I actually have a utility for it as a clinician who needs to record information from rooms other than the one I provide care in.
Response from Samsung USBy R&R Team, February 24, 2026
Hey Andrew, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how pleased you are with your device, and finding the size and accessories so compatible with your daily needs. We have provided a link to the Samsung Support Team for your convenience to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: PWtx
from Texas
Expertise:Expert
Verified Purchase:Yes
Like the phone. Still did not fix problem with Galaxy Watch 8 not logging ALL SLEEP each night.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, February 24, 2026
Hi there PWtx, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage and capabilities of your device. We have provided a link to the Samsung Support Team if you are interested in troubleshooting the sleep tracking you mention not operating as expected. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
It's a solid all round flagship
on February 23, 2026
Posted by: 919Rider
from Phoenix, AZ
Expertise:Expert
One year into ownership of this phone and overall, I like it. It was a good upgrade coming from an S22 Ultra. Battery life lasts a day and a half without a struggle. My only gripe are the physical edges of the phone not being rounded off enough compared to my previous Samsung phones (S22Ultra, Note 10 Plus, S8Edge.)
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, February 24, 2026
Hey 919Rider, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are enjoying the enhanced capabilities and features on your upgraded device. We do have cases available for your device that may help you get the look and feel of your device that you are seeking. We have provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: George V
from Southampton PA
Expertise:Expert
Verified Purchase:Yes
Love all feathers and screen size, would be noce for it to be a bit bigger
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, February 23, 2026
Hi there George V, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the enhanced capabilities and usage of your device. We know the display size is crucial to some customers, and if you are looking for the largest display size available, the Samsung Galaxy Z Series Fold devices will have the larger display size you may be seeking. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Fazz
Verified Purchase:Yes
Pictures are blurry. I expected the high end camera to be exceptilnal. I chose s25 ultra instead of Pixel 10 pro xl and regret not taking that. Had an s22 ultra before.this and had similar issue. Looks like nothing changed
No, I would not recommend this to a friend.
Features
3
Response from Samsung USBy R&R Team, February 23, 2026
Hey Fazz, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how disappointing it is when you have a device that is not meeting your expectations. We have provided links to a few articles to help you with the different features and settings available on your device, and troubleshoot the blurry photos you mention experiencing. We have also provided a link to the Samsung Support Team to assist you if you continue to experience this matter with your device, or you have questions about your phone. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
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Written by a customer while visiting Samsung US
Posted by: Stephen
from North Carolina
Expertise:Expert
Verified Purchase:Yes
Great phone and cameras with the added ai but with full controll of how the ai operates on my device is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 23, 2026
Hey Stephen, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are so pleased with the usage and capabilities of your device. We would love to hear from you again in the future if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US