Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,312 Reviews)
Rating breakdown 28,312 reviews
5 Stars
24,281
4 Stars
3,146
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
My phone camera is amazing
on August 11, 2026
Posted by: Camera
[This review was collected as part of a promotion.] I love my Samsung specifically for the camera I love everything about it though I would never go and trade to any other phone I can't wait to upgrade again I love my phone camera so much
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has been great
on August 11, 2026
Posted by: Tlightning
[This review was collected as part of a promotion.] Has been great! Pretty much all Samsung series phones would get hot on me. From beginning till it malfunctions. This one has gotten hot a hand full of times. But not everyday like the others. It my be me on not setting up right. But camera isn't as great as I thought it would be. Other than that I'm very happy !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on August 11, 2026
Posted by: HappyCustomerS25
[This review was collected as part of a promotion.] This phone is the 1st I've ever owned that wasn't cheap. I have had several phones and none of them even came close to this magical piece of equipment. In my opinion everyone should own one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone s25 ultra
on August 11, 2026
Posted by: Sawba07
[This review was collected as part of a promotion.] I can say so far over the years out of all, the Samsung phones I have ever owned that the S25 ultra does a great job with camera and the mobile apps and being able to connect with all the extra gear in my house. As in my watch, my TV etc in trying to make sure that I know how everything is going around the house. Why? I'm not at home and the mobility of being able to turn things on and off while I'm on the go is very much so one at the top of the line ideas that I can say Samsung has ever done when they've released these phones. And making it so easy and compatible with being able to do things while not at home and control things. Why I'm not at home.
Value
3
Response from Samsung USBy R&R Team, August 14, 2026
Hi there Sawba07, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We are pleased to hear that this device has so easily integrated in to your ecosystem and lifestyle. We have provided links to resources to help you maximize your experience with your device, customize the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on August 11, 2026
Posted by: Courtdawg30
[This review was collected as part of a promotion.] I love having this phone. I'm so delighted that I chose to upgrade from the s22 ultra to the s25 ultra. I'm constantly finding new things on my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the greatest multi-tasks phones
on August 11, 2026
Posted by: Galassy
[This review was collected as part of a promotion.] This phone has a great mix of everything. From those who create contents to those who are just looking for a reliable phone, the S25 Ultra is a great choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone! Excellent camera!
on August 10, 2026
Posted by: blm12345
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because the camera got great reviews and it's definitely deserved! Phone also runs all my music creation apps with no lag whatsoever. Totally satisfied with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s 25 ultra, hard to beat!
on August 10, 2026
Posted by: Phoenix10
[This review was collected as part of a promotion.] I chose Samsung again...
it is really hard to beat. The S25 ultra is my everyday support on multiple daily tasks.
As a Healthcare provider, I need a reliable, fast and powerful equipment.
This version surprised me with very powerful AI functionality.
I am still checking features after months of use.
It is really a great asset.
Esthetic design, I bought a transparent case since the phone is beautiful by itself.
Amazing camera. Now the competition will use this camera soon.
Performance is unbeatable.
I have not tried other models like the foldables but I love this model.
it is really hard to beat. The S25 ultra is my everyday support on multiple daily tasks.
As a Healthcare provider, I need a reliable, fast and powerful equipment.
This version surprised me with very powerful AI functionality.
I am still checking features after months of use.
It is really a great asset.
Esthetic design, I bought a transparent case since the phone is beautiful by itself.
Amazing camera. Now the competition will use this camera soon.
Performance is unbeatable.
I have not tried other models like the foldables but I love this model.
Value
5
Written by a customer while visiting Samsung US