Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(24,333 Reviews)
Rating breakdown 24,333 reviews
5 Stars
20,878
4 Stars
2,672
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This phone is a huge upgrade.
on February 17, 2025
Posted by: Johnny5
[This review was collected as part of a promotion.] I did not get to use most of the AI features yet but the use of Gemini is awesome. With that said the hardware alone is awesome. The cameras are twice as good as the s22 Ultra I had. With more ram and more memory this phone is fast. I would recommend it everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra Review: A Worthy Upgrade
on February 17, 2025
Posted by: TechLover406
[This review was collected as part of a promotion.] Upgrading from the S24 Ultra, I expected refinements, and Samsung delivered. As a power user deeply integrated into the Samsung ecosystem, I rely on seamless connectivity with my Galaxy Buds Pro, Watch Ultra, and Samsung apps. I also push my phone to the limits with photography and gaming (COD Mobile & Wild Rift).
Display & Design
The S25 Ultra’s AMOLED display is brighter, smoother, and more efficient, with a 1-120Hz refresh rate. The titanium frame is lighter, making it more comfortable for long gaming sessions.
Performance & Gaming
The Snapdragon 8 Gen 4 for Galaxy delivers faster speeds, better thermals, and improved gaming performance. COD Mobile and Wild Rift run flawlessly, and Samsung DeX is snappier.
Camera Upgrades
The 200MP main sensor remains, but image processing is sharper. The new 5x & 10x optical zoom improves telephoto shots, and AI enhances low-light photography and portraits.
Battery & Charging
Efficiency boosts make battery life slightly better, but charging remains 45W wired / 15W wireless.
Final Verdict
For power users in the Samsung ecosystem, the S25 Ultra is worth it. However, if your S24 Ultra is still going strong, waiting for the S26 Ultra might be wise
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great product
on February 17, 2025
Posted by: tygerfury
[This review was collected as part of a promotion.] I have this phone for a week now and it take great pictures. Also love how fast it is
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product has alots of great features
on February 17, 2025
Posted by: Caramela
[This review was collected as part of a promotion.] My only problem is the battery drain so fast, other than that the phone is a very better version.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Powerful and customizable
on February 17, 2025
Posted by: rarestpepe
[This review was collected as part of a promotion.] The S25 Ultra is a very capable and feature-rich phone. There's an unlimited amount of customization you can do to make it your own environment whilst still being fast and snappy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's a really good phone with lots of features
on February 17, 2025
Posted by: Shawna
[This review was collected as part of a promotion.] It's very fast and smooth. It's easy to use and the picture quality is to die for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not much different from the previous model. It's p
on February 17, 2025
Posted by: Randomguy
[This review was collected as part of a promotion.] It's pretty similar to the last model. A little faster with a few extra features. I was enjoying it then out of nowhere super fast Charge 2.0 decides it doesn't want to work anymore. Stylist is kind of pointless at this point as well. I thought with newer models you're supposed to be adding features and improving older ones not completely removing them all together
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hi there Randomguy, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy S25 Ultra with us. We understand how valuable your device is to you every day, and we would love to help you with the charging speed and S Pen functionality you mention causing frustration. We have provided a link to an article to help you with the redesigned S Pen, and another to the full device manual to assist you with hand gestures and voice commands you can use with your device. We have also provided a link to the Samsung Support Team to help you one on one resolve the matter with the charging speed. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best version of Galaxy ever...🥰😍
on February 17, 2025
Posted by: AcdcSamsungWorld
[This review was collected as part of a promotion.] Smooth touch best camera quality, will replace professional camera.... all apps compatibility...
Value
5
Written by a customer while visiting Samsung US