Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,312 Reviews)
Rating breakdown 28,312 reviews
5 Stars
24,281
4 Stars
3,146
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Galaxy S25 is Wonderful!
on August 11, 2026
Posted by: LoveMyGalaxy
[This review was collected as part of a promotion.] For the past ,at least, 10 years, I have upgraded my phone to the newest model. Last year, I chose toniograde tonthe Galaxy S25 Ultra with a terabyte of memory. I have had ZERO issues with this phone. The photographic quality continues to improve. The operating system is outstanding. The battery life is still holding well. It's a wonderfully sleek device that I depend on for daily phone calls and other activities. I recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice but missing the pen features
on August 11, 2026
Posted by: Hopping4improvement
[This review was collected as part of a promotion.] Overall is a very reliable phone as a previous models, but i'm really missing the pen features, being able to control my camera with japan was something nice, also depend feels cheap.
Iwill keep using samsung, but I wish we had more trucking features like knowing where my other device are.
The cameras are very sharp and works pretty well. With low light zoom is pretty good. All the emoji zoom, you get some nice in the pictures.
Battery is definitely improving, I can use it for more time, the sound us good also, although I dont use it much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung phone
on August 11, 2026
Posted by: Soso8888
[This review was collected as part of a promotion.] It is okay. But the battery still needs improvement. Overall live it.
Value
3
Response from Samsung USBy R&R Team, August 14, 2026
Hey Soso8888, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how valuable the all-day battery life of your device is to you every day. We have provided links to resources to help you maximize the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Review of Samsung Galaxy S25 Ultra
on August 11, 2026
Posted by: Queendom
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra based off my experience with Samsung Note, Note2, Note3. I then dared to try the supposed cheaper equal. Wanting to spend less money I was advised to try a MotoStyloG. Let's just say lesson learned. You can't have your stylus and write too. I had been a loyal Samsung customer before the Note and will remain a loyal S Ultra customer. A stylus and dual screens viewable at the same time are a must.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone S25
on August 11, 2026
Posted by: Bambam61
[This review was collected as part of a promotion.] Phone is awesome, camera is amazing, zoom is extraordinary, beautiful picture quality and light weight
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
amazong Phone
on August 11, 2026
Posted by: Siremith
[This review was collected as part of a promotion.] this device is great it is a very muti purpose device and very compatible for those who work with computers on a daily for a living allows to be use as basiclly a portal computer/gaming device in its owm right aling with being a cell.phome battery life is very great and amazing never have any issues witb the performace of this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra Nirvana
on August 11, 2026
Posted by: JayUltra
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra, or did it choose me?! The style is modern, the features are neverending, and the performance sublime. It fits comfortably in my palms as I text scriptures, and it never feels like it's overpowered by the myriad of apps I have open at once. I love my S25 Ultra, and it serves me well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on August 11, 2026
Posted by: GALAXYS25
[This review was collected as part of a promotion.] I am extremely happy I Chose the Galaxy S25 Ultra as my newest phone for personal use. The technology was a tremendous upgrade from my past phone and definitely warranted all the hype surrounding its release. The processor speed and it's reliable nature have been second to none. Camera is cutting edge and the battery life is definitely worth the investment.
Value
5
Written by a customer while visiting Samsung US