Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,095 Reviews)
Rating breakdown 28,095 reviews
5 Stars
24,140
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product.
(
1,028 out of
1,191)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Great Phone with Few Exce
on August 10, 2026
Posted by: Mickey269
[This review was collected as part of a promotion.] I choose the Galaxy S25 Ultra because it's simply a superior device than any other. My only concerns are with the cameras. When switching to the Ultra wide camera, it gets stuck and makes a sizzling sound. Second, in video mode, there are dropped frames in videos (on playback, it's like watching an old slient film that's missing frames). This has been an issue with my S7, S9, S22 and S23. Otherwise, amazing phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone and features
on August 10, 2026
Posted by: Meeeeee
[This review was collected as part of a promotion.] Absolutely love this phone and its features
“I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade.” i use it for everything like gaming, streaming, GPS, Ai, etc
“I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade.” i use it for everything like gaming, streaming, GPS, Ai, etc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on August 10, 2026
Posted by: Photos
[This review was collected as part of a promotion.] This phone is easy to use and is very powerful. It also takes WAY better photos than its competitors!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra Paired with Galaxy Ultra Watch
on August 10, 2026
Posted by: Brandii111
[This review was collected as part of a promotion.] My phone and watch are great at everything! I can stream, game, use for business.. whatever I need, my phone will do the job. It's like a mini computer. I chose the Samsung Galaxy Ultra for the camera, I always carry a Samsung S series for their photography capabilities. I wouldn't purchase a different line!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun phone with great fearures
on August 10, 2026
Posted by: HKUSP45C
[This review was collected as part of a promotion.] Spen holder is awesome, camera is great. Perfect for work and play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Camera Ever
on August 10, 2026
Posted by: MoeLiz
[This review was collected as part of a promotion.] I chose the Samsung 25 Ultra because I have had a great experience with the past Samsung S Series that I've owned. The camera is the best and once someone sees my photos compared to theirs on their phone, I am always asked to be the person that sends everyone the photos. Not to mention all of the cool features the Ultra offers and once I had thw luxury of using the stylus/pen, I could not go without one again! I have not even discovered all that the Samsung 25 Ultra has to offer and I am over the moon with what I've discovered so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
No problems just a preference issue
on August 10, 2026
Posted by: D33Jay
[This review was collected as part of a promotion.] I've been on the galaxy train for a while having it be my go to device for the last 10+ years. This has been my 1st ultra phone. While everything works flawlessly on the s25 Ultra, I'd much prefer the smaller standard sized model. It's a challenge to perform tasks single handedly and its a bit of weight in the pocket with a case.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone 25 ultra
on August 10, 2026
Posted by: Samsungguy
[This review was collected as part of a promotion.] I love my 25 ultra because of the practical functions and connectivity to other devices makes it a very versatile phone and the camera functions are awesome
Value
5
Written by a customer while visiting Samsung US