Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(28,095 Reviews)
Open Ratings Snapshot
Rating breakdown 28,095 reviews
5 Stars
24,140
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product. 
(
1,028 out of 1,191
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
I love my galaxy phone!
on August 10, 2026
Posted by: BrownEyes
[This review was collected as part of a promotion.] I chose the galaxy because I love the customization of the phone and I love the stylus! The only problem I have is the battery life doesn't last very long. Other than that, it has/is been a great phone. Will most definitely be sticking to Samsung from here on out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra best galaxy ever!
on August 10, 2026
Posted by: Mjspence
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily the best smartphone I’ve ever owned, completely redefining what a flagship device should be. From the moment I chose it, the newly refined design—featuring subtler, rounded corners—feels noticeably more ergonomic and comfortable in the hand compared to previous generations, eliminating that harsh palm dig.
​The display is an absolute marvel. Outdoor visibility is unmatched thanks to the phenomenal anti-reflective coating, making reading, media consumption, and navigating direct sunlight a total breeze. Under the hood, performance is ultra-fast and whisper-smooth; apps open instantly, multi-tasking is effortless, and intense mobile gaming doesn't even make it sweat.
​Add in rock-solid battery life that comfortably powers through demanding days, an incredible array of versatile cameras that catch every detail, and the productivity power of the integrated S Pen, and this device is unmatched. It’s an absolute masterpiece of engineering.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A great phone!
on August 10, 2026
Posted by: prb220
[This review was collected as part of a promotion.] I chose the s25 Ultra for its combination of features and integration in Samsung ecosystem. Love the stylus and vibrant screen. Samsung Health app / software leaves me wanting. Constant need to calibrate to make use of the blood pressure feature. Sleep stats don't feel reliable or all that useful. Sleep score is penalized if you get a bit of extra sleep after a few days of being short on sleep and if you happen to fall asleep quickly (latenenacy). Overall a great phone!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 ultra phone
on August 10, 2026
Posted by: Bear11984
[This review was collected as part of a promotion.] Works well good battery and storage. When it updates it keeps downloading random games though.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is there best phone I have ever owned
on August 10, 2026
Posted by: Rickstar
[This review was collected as part of a promotion.] Always have owned samsung phones, but this phone is the best I have had ease of use. Also works great with my samsung watch and ear buds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
features in camera nobody competes against Samsung
on August 10, 2026
Posted by: Crazy4Samsung
[This review was collected as part of a promotion.] I choose samsung products like my phone and tv when I play my games I stream them and play the graphics are crazy good
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of the best for me.
on August 10, 2026
Posted by: Dragun50
[This review was collected as part of a promotion.] The S25 Ultra has been the best yet. I chose the Ultra as I want to use the beta and also wanted to put the p hone through it paces so to speak.
This phone has never let me down yet, and I don't see that happening.
It has been a super phkne as of this writing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone Is great for everything
on August 10, 2026
Posted by: MissedCreator
[This review was collected as part of a promotion.] I chose this phone since I've been with Samsung for the longest time and it's a great phone, im very happy with this product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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