Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,118 Reviews)
Rating breakdown 27,118 reviews
5 Stars
23,256
4 Stars
2,999
3 Stars
526
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I LOVE my S25 Ultra. I constantly use it.
on June 29, 2026
Posted by: Greger7
[This review was collected as part of a promotion.] I use the pen for my customers to sign for their deliveries. I would be completely lost without my calendar. I'm now over 50 years old and I'm trying to utilize Galaxy AI. Slowly but surely, I'll get it.
My late brother swore Samsung was the superior brand back in 2009 before he passed. At my house, we've been a Samsung family ever since.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 25 ultra
on June 29, 2026
Posted by: Jamielynn
[This review was collected as part of a promotion.] I love this model! The photos are phenomenal compared to the last model I had. I have the galaxy 25 ultra and am still learning how to use it.
A.I. is a game changer and helps me with reminders and with general how to's on everything.
I would definitely recommend this model to people. Especially people's whose memories aren't quite like they used to be and to also help them out with all the everyday how to's.
A.I. is a game changer and helps me with reminders and with general how to's on everything.
I would definitely recommend this model to people. Especially people's whose memories aren't quite like they used to be and to also help them out with all the everyday how to's.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25 Ultra!
on June 29, 2026
Posted by: Happycustomer19
[This review was collected as part of a promotion.] I'm still discovering more about the Galaxy AI, but so far I'm delighted with the ability to both transcribe recordings & phone calls, as well as summarize the conversations afterwards for a quick overview later.
I got the ultra for a larger screen that I could still hold in my hand. I also like that the S-pen has a secure place to be stored within the phone itself; I don't use it all the time, but when I do, It's reassuring to know it's readily available. There's a load of things I could take the time to talk about, but I think one thing exemplifies everything great about this phone. It takes less than an hour and a half to fully charge the phone on my 45 watt quick charger. I am on my phone almost all day from the time I get up until bedtime - easily 14 to 15 hours of use each day; if I'm not searching the web for something, shopping, writing notes or to-do's, scrolling various social apps, or on a phone call, I'm listening to music or an audio book on my Bluetooth headset; oftentimes, I'm doing several at the same time. While that's nothing unusual, what does stand out about doing it all day long is the fact that I usually have 15 to 20 percent of my battery charge left. Every. Day. I've quit carrying an external battery pack around; I just don't need it, so why lug the clutter? I have to deliberately set out to deplete my phone's charge if I'm going to see it turn off on me before bedtime. That's just one of the many great things I love about my Samsung Galaxy phone.
I got the ultra for a larger screen that I could still hold in my hand. I also like that the S-pen has a secure place to be stored within the phone itself; I don't use it all the time, but when I do, It's reassuring to know it's readily available. There's a load of things I could take the time to talk about, but I think one thing exemplifies everything great about this phone. It takes less than an hour and a half to fully charge the phone on my 45 watt quick charger. I am on my phone almost all day from the time I get up until bedtime - easily 14 to 15 hours of use each day; if I'm not searching the web for something, shopping, writing notes or to-do's, scrolling various social apps, or on a phone call, I'm listening to music or an audio book on my Bluetooth headset; oftentimes, I'm doing several at the same time. While that's nothing unusual, what does stand out about doing it all day long is the fact that I usually have 15 to 20 percent of my battery charge left. Every. Day. I've quit carrying an external battery pack around; I just don't need it, so why lug the clutter? I have to deliberately set out to deplete my phone's charge if I'm going to see it turn off on me before bedtime. That's just one of the many great things I love about my Samsung Galaxy phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on June 29, 2026
Posted by: Mrennie83
[This review was collected as part of a promotion.] I love this product. I've had Samsung the majority of the time. I tried other phones a couple of times, but always came back to Samsung. The features are easy to navigate and the camera is amazing. I especially like galaxy AI as it has enhanced my phone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is pretty good over all
on June 29, 2026
Posted by: Cuddle
[This review was collected as part of a promotion.] I've had this phone for a little over a yr and have loved it overall. My only complaint is the battery dies pretty quick, but that can be overlooked. The device runs well, fast and is easy to figure out. I love Samsung products! I don't use Galaxy AI, but it's nice to have as an option.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best one I have ever had
on June 29, 2026
Posted by: Dog4life
[This review was collected as part of a promotion.] I have had this phone for over a year I work in construction I've dropped this phone without a caer it's been in water I've lost it in the job site it's been buried and still works just fine it's probably one of the most durable phones I've ever had and best one Gemini and the Galaxy AI come really handy when I'm out at the job site
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features on this phone
on June 29, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I love the AI features and creating pictures. I love being able to use the stylist.
I love the storage space. Everything is easy to find.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has made me fall in love with Samsung.
on June 29, 2026
Posted by: Gmajick
[This review was collected as part of a promotion.] This phone has made me fall in love with love Samsung again. I used to own earlier Samsung models, but I switched to Pixel phones when they came back.
I bought this phone a year ago when it came out , and I have been happy that I came back.
I mostly use it to take quick photos and to check out various social media.
I mostly use it to take quick photos and to check out various social media.
The photos are near professional quality with the help of Galaxy AI. I'll definitely continue to use Samsung phones.
Value
5
Written by a customer while visiting Samsung US