Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,811 Reviews)
Rating breakdown 26,811 reviews
5 Stars
22,994
4 Stars
2,960
3 Stars
521
2 Stars
156
1 Star
180
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
S15 review
on June 30, 2026
Posted by: Dougsluv2013
[This review was collected as part of a promotion.] We love this phone! It has been dropped in water, on concrete, and in sand and still is a very reliable phone. The AI options are endless and very creative!! Thanks you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device, just missing one thing
on June 30, 2026
Posted by: JcV7003
[This review was collected as part of a promotion.] This is a great device. Nice-sized screen, plenty of memory, and easy to use.
Just missing the Bluetooth connection with the S Pen.
Just missing the Bluetooth connection with the S Pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've ever owned
on June 30, 2026
Posted by: Twistaa35
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra, and I can honestly say it's the best phone I've ever owned. Everything feels smooth, fast, and incredibly easy to learn. Even with all the new features, the phone makes them simple to use, so I never felt overwhelmed.
One of my favorite things is Gemini AI. It's genuinely useful in everyday life and has made so many little tasks quicker and easier. It feels like having a smart assistant that's actually helpful instead of getting in the way.
The camera is another huge highlight. The photo and video quality is excellent, and there are so many features that make it easy to capture amazing shots. Whether I'm taking everyday pictures or recording videos, everything comes out sharp, detailed, and beautiful.
I also love how well it works with my Galaxy Watch. The compatibility between the two devices is seamless, and everything just works together the way it should.
Overall, I have zero complaints. Samsung really knocked it out of the park with the Galaxy S25 Ultra. If you're thinking about upgrading, I highly recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Finding more everyday
on June 30, 2026
Posted by: Harley03
[This review was collected as part of a promotion.] I have been enjoying Samsung products for many years now. Have received the S25 ultra and find new ways of using it. Every day. The Galaxy AI feature is very interesting and fun to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 30, 2026
Posted by: Jthekid51
[This review was collected as part of a promotion.] Easy to learn functionality, galaxy ai is very helpful 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on June 30, 2026
Posted by: Sandman1680
[This review was collected as part of a promotion.] I use my device for every day needs and workthanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone!
on June 30, 2026
Posted by: Bosleydawg
[This review was collected as part of a promotion.] I purchased the S25 Ultra when my S23 Ultra was having issues. This phone doesn't disappoint in anyway. A solid performer and great upgrade from what I previous had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone great quality, really user friendly
on June 30, 2026
Posted by: Eman202
I've had this phone since last year in February. It hasn't given me any issues . I play games on it, text call and all works perfectly. I even left this phone on top of my car and drove with it (by accident) it still survived surprisingly. Anyway I really couldn't ask for a better phone and the updates keep making it better and better. The new S26 looks cool with the privacy screen but this phone seems like a trooper probably last a long time years to come.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5