Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,884 Reviews)
Rating breakdown 26,884 reviews
5 Stars
23,061
4 Stars
2,965
3 Stars
521
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
2
Daily Use Samsung 25 Ultra
on June 29, 2026
Posted by: SilenceNoPing
[This review was collected as part of a promotion.] All right so you see Galaxy AI settings on a daily not right now I'm doing outdoor projects so it's helping with creative builds for my Landscaping projects utilize it for my magic card Gathering commander deck builder. It does suck that sometimes the voice assistance doesn't work or reset my phone and it really comes out inconvenient times like when I'm driving and I really need to use the hands-free stuff so that's a really disappointment
Value
2
Response from Samsung USBy R&R Team, July 1, 2026
Hi there SilenceNoPing, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how distressing it can be when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team for your convenience. These experts can help you determine the root cause of this experience with your device, and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great!!
on June 29, 2026
Posted by: RadDad
[This review was collected as part of a promotion.] The phone is great, however I do wish it still took.photos with pen stick from across the room.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I really like this phone. It is really easy to nav
on June 29, 2026
Posted by: 12240331
[This review was collected as part of a promotion.] The AI feature is so nice to use. When asking questions, I get a great variety of answers that I will understand.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S25 ultra is the best phone
on June 29, 2026
Posted by: Brick1776
[This review was collected as part of a promotion.] The Galaxy AI has been especially helpful in keeping my life organized and keeping me up to date and informed. The camera is absolutely amazing, I took a picture of a butterfly from 5 feet away and you could still see it's tiny face, every little hair and eyeball. The battery life is amazing. Thankyou Samsung, for doing it again! You're an integral part of my family's lives
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone fan since 2003
on June 29, 2026
Posted by: Rudingo
[This review was collected as part of a promotion.] Samsung is always innovative and I've been a Samsung phone fan for 23 years and I'm not changing. Thank you Samsung for being smarter than anyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has worked flawlessly
on June 29, 2026
Posted by: ElRafa
[This review was collected as part of a promotion.] Love my 25ultra. I've had it for 17 months and it still running like it's brand new. I would've upgraded but I'm not sure that the 26 it much of an upgrade.
Can't wait to naee what the 27 has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra Review
on June 29, 2026
Posted by: Harshu
[This review was collected as part of a promotion.] There are a lot of good things in the mobile phone, like the screen and the screen quality, sound quality. Everything seems to be really good, but the only things that frustrate me are:
- that sometimes it doesn't really work like a flagship phone
- that sometimes it hangs
- that sometimes it also slows down
- that some of the apps close unexpectedly
- that sometimes it doesn't really work like a flagship phone
- that sometimes it hangs
- that sometimes it also slows down
- that some of the apps close unexpectedly
I don't know if it's really because of the software update or if it's just because of the software, but I hope they'll fix that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the greatest phone I've ever owned.
on June 29, 2026
Posted by: Highkage314
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra for more than texting and calls. I game on it, watch movies, and use the Galaxy AI to make everyday tasks so much easier. I can basically work my phone without even touching it. Plus, the different screen modes really bring out crisp and sharp images when I change it.
The phone is sleek and light, but still big enough to fit in my hands; I hate small phones. The stylus pen is a great addition as well, it reminds me of the Galaxy Notes.
The phone is sleek and light, but still big enough to fit in my hands; I hate small phones. The stylus pen is a great addition as well, it reminds me of the Galaxy Notes.
Value
5
Written by a customer while visiting Samsung US