Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,883 Reviews)
Rating breakdown 26,883 reviews
5 Stars
23,061
4 Stars
2,964
3 Stars
521
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Galaxy 25 ultra
on June 29, 2026
Posted by: Jamielynn
[This review was collected as part of a promotion.] I love this model! The photos are phenomenal compared to the last model I had. I have the galaxy 25 ultra and am still learning how to use it.
A.I. is a game changer and helps me with reminders and with general how to's on everything.
I would definitely recommend this model to people. Especially people's whose memories aren't quite like they used to be and to also help them out with all the everyday how to's.
A.I. is a game changer and helps me with reminders and with general how to's on everything.
I would definitely recommend this model to people. Especially people's whose memories aren't quite like they used to be and to also help them out with all the everyday how to's.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on June 29, 2026
Posted by: Mrennie83
[This review was collected as part of a promotion.] I love this product. I've had Samsung the majority of the time. I tried other phones a couple of times, but always came back to Samsung. The features are easy to navigate and the camera is amazing. I especially like galaxy AI as it has enhanced my phone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is pretty good over all
on June 29, 2026
Posted by: Cuddle
[This review was collected as part of a promotion.] I've had this phone for a little over a yr and have loved it overall. My only complaint is the battery dies pretty quick, but that can be overlooked. The device runs well, fast and is easy to figure out. I love Samsung products! I don't use Galaxy AI, but it's nice to have as an option.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best one I have ever had
on June 29, 2026
Posted by: Dog4life
[This review was collected as part of a promotion.] I have had this phone for over a year I work in construction I've dropped this phone without a caer it's been in water I've lost it in the job site it's been buried and still works just fine it's probably one of the most durable phones I've ever had and best one Gemini and the Galaxy AI come really handy when I'm out at the job site
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has made me fall in love with Samsung.
on June 29, 2026
Posted by: Gmajick
[This review was collected as part of a promotion.] This phone has made me fall in love with love Samsung again. I used to own earlier Samsung models, but I switched to Pixel phones when they came back.
I bought this phone a year ago when it came out , and I have been happy that I came back.
I mostly use it to take quick photos and to check out various social media.
I mostly use it to take quick photos and to check out various social media.
The photos are near professional quality with the help of Galaxy AI. I'll definitely continue to use Samsung phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The premier flagship device!
on June 29, 2026
Posted by: SiNEnvy42
[This review was collected as part of a promotion.] From the camera, to the display, to the intuitive galaxy ai, to the ridiculously long battery life. The s26 ultra cements it's reputation as the top phone on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I need and more.
on June 29, 2026
Posted by: Laurip
[This review was collected as part of a promotion.] I'm a dog breeder and Ai very helpful with help in photos and videos of puppies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Daily Use Samsung 25 Ultra
on June 29, 2026
Posted by: SilenceNoPing
[This review was collected as part of a promotion.] All right so you see Galaxy AI settings on a daily not right now I'm doing outdoor projects so it's helping with creative builds for my Landscaping projects utilize it for my magic card Gathering commander deck builder. It does suck that sometimes the voice assistance doesn't work or reset my phone and it really comes out inconvenient times like when I'm driving and I really need to use the hands-free stuff so that's a really disappointment
Value
2
Response from Samsung USBy R&R Team, July 1, 2026
Hi there SilenceNoPing, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how distressing it can be when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team for your convenience. These experts can help you determine the root cause of this experience with your device, and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US