Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,964 Reviews)
Rating breakdown 26,964 reviews
5 Stars
23,131
4 Stars
2,974
3 Stars
522
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best Phone I've Had Yet
on June 29, 2026
Posted by: Austin
[This review was collected as part of a promotion.] How Samsung manages to out do themselves time and time again, is crazy unbelievable. Absolutely love this phone. Despite tons of background apps I use running all the time, the battery never dies on me. Camera quality is absolutely beautiful, and that's before any after effects or touch ups. Honestly the only downside is knowing it's going to last way longer than most other phones, so I can try out the cool new features on the coming generations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Nice esthetic
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I do not like this phone I upgraded from the galaxy s20 ultra and had no issues with email storage or anything. Now I have to delete important emails daily because the storage limit is reached and cant get anymore emails. It lags all the time and if im not connected to my wifi no apps load. Never had an issue with my other phone on any of that
Value
1
Response from Samsung USBy R&R Team, July 1, 2026
Hi there Niinny2u, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when you do not have enough storage to keep up with your needs. We have provided a link to the Samsung Support Team to assist you with storage expansion options available to help you resolve this experience. We have also provided a link to an article to help you adjust the refresh rate for faster loading speeds. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Tackles Any Task
on June 29, 2026
Posted by: Pen2Project
[This review was collected as part of a promotion.] When I upgraded to Samsung Note I new I was back in the game. Between work and home I take many pictures and simple pull out the pen to write, highlight, or circle the area that needs attention. Also coworkers are write notes everywhere I simple snap a picture circle the write work and Samsung Note change it to text, send to an email or text. I can even make reminders from a simple picture.
Using the Gemini AI feature completely amazed me. I was able to say random words in my head and picture would be created.
Personalizing the from from ringtone or how you receive notifications is helpful for you dont have to check your phone every time it makes a sound. You can set up different sounds, vibration and visuals.
The battery life is amazing and quick charging.
Using the Gemini AI feature completely amazed me. I was able to say random words in my head and picture would be created.
Personalizing the from from ringtone or how you receive notifications is helpful for you dont have to check your phone every time it makes a sound. You can set up different sounds, vibration and visuals.
The battery life is amazing and quick charging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product rugged and Amazing
on June 29, 2026
Posted by: PastorKayJay
[This review was collected as part of a promotion.] Galaxy S25 is rugged and amazing the AI features is very helpful.
Operating the product has been smooth.
This is recommended 100%
Operating the product has been smooth.
This is recommended 100%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
There phone I needed!
on June 29, 2026
Posted by: StarscreamVsYou
[This review was collected as part of a promotion.] Soooo my S25 Galaxy Ultra is pretty dope. The Ai I've used mostly for questions and the responses are precise and accurate as it should be. But I highly recommend this for for needed tools and some Ai uses.. but mostly for the rest of the features tis a dope phone yo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT PHONE
on June 29, 2026
Posted by: JJ2490
[This review was collected as part of a promotion.] I love this phone.
It's huge for viewing social media taking pictures and doing tasks with the pen. the AI is incredible for looking up tasks and taking pictures of different items. The pen needs a camera click button like the previous model.
It's huge for viewing social media taking pictures and doing tasks with the pen. the AI is incredible for looking up tasks and taking pictures of different items. The pen needs a camera click button like the previous model.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on June 29, 2026
Posted by: rgreyght
[This review was collected as part of a promotion.] Great phone, but samsung needs to fix the camera glitch
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great! no complaints
on June 29, 2026
Posted by: IKnight
[This review was collected as part of a promotion.] I literally have no complaints at all. None whatsoever
Value
5
Written by a customer while visiting Samsung US