Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,074 Reviews)
Open Ratings Snapshot
Rating breakdown 27,074 reviews
5 Stars
23,225
4 Stars
2,988
3 Stars
524
2 Stars
156
1 Star
181
86%of customers recommend this product. 
(
1,134 out of 1,321
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
A great phone
on June 29, 2026
Posted by: Love2love
[This review was collected as part of a promotion.] I love the Galaxy AI built into my phone! It helps me with all kinds od searching.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product I've always had Samsung phones
on June 29, 2026
Posted by: Love2beach
[This review was collected as part of a promotion.] Galaxy AI is great but it is not always accurate, but great phone when I'm ready I'll buy another Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 Ultra is a Beautiful Device!
on June 29, 2026
Posted by: ghartz70
[This review was collected as part of a promotion.] My Samsung Galaxy s25 ultra is not only a beautiful device it also takes great pictures. The call quality is excellent. It has plenty of processor speed and memory to work without lag or slow down. If I lost it today I would replace it with the same thing tonight.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the best phone I've ever had.
on June 29, 2026
Posted by: TeamGalaxy
[This review was collected as part of a promotion.] Thus by far is one of my favorite Galaxy devices. I have been a true die hard Galaxy fan since 2013, and although I have experimented with other brand devices. In my opinion none of them compares to the Galaxy devices. I would recommend any Galaxy device to my friends and family
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone out there!!!
on June 29, 2026
Posted by: BigMike0205
[This review was collected as part of a promotion.] "Galaxy AI" has been updated and refreshed!! Definitely a great buy! Great phone! Quick and easy!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Thumbs up for my galaxy s25 ultra
on June 29, 2026
Posted by: CrgMck
[This review was collected as part of a promotion.] Galaxy ai works really well and fast. I can talk to it and my phone generally responds quickly and accurately. I use my phone at work to navigate were I need to go ( I drive commercial vehicles). I also use it to watch videos, movies, and other media.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra is the way to go
on June 29, 2026
Posted by: LUISFCO
[This review was collected as part of a promotion.] I've been using the S25 Ultra with 1TB of storage for both work and personal use, and it's been excellent all-around device. The large storage means I never have to worry about running out of space for work files, photos, videos, or apps
One of my favorite features is Galaxy AI. It helps simplify everyday tasks and saves me time throughout the day. I also use smart select regularly to quickly cqpture important information from emails, websites, and documents, making it much easier to stay organized and productive.
Whether I'm communicating with clients, or relaxing with personal apps and entertainment, the S25 Ultra handles everything smoothly
Overall it's a powerfull reliable phone that fits both professional and personal needs perfectly
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone works great all the way around
on June 29, 2026
Posted by: GalaxyAlways15
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra, and it's easily one of the best smartphones I've owned. My favorite feature is the built-in S Pen. It's incredibly convenient for taking quick notes, editing photos, and navigating the phone with precision without having to carry a separate stylus.
I also love how easy it is to customize the device. From wallpapers and themes to icons and widgets, I can personalize my phone to match my style and make it work exactly the way I want. Another standout feature is Galaxy AI. It makes everyday tasks easier with smart tools for editing photos, writing assistance, and other helpful features that save time and make the phone even more enjoyable to use.
The performance is smooth, the display is gorgeous, and the overall experience feels premium. If you're looking for a powerful smartphone with excellent customization options, a built-in S Pen, and the convenience of Galaxy AI, the Galaxy S25 Ultra is a fantastic choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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