Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,074 Reviews)
Rating breakdown 27,074 reviews
5 Stars
23,225
4 Stars
2,988
3 Stars
524
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Couldn't be any Happier
on June 29, 2026
Posted by: LoveMySamsung
[This review was collected as part of a promotion.] Loving my Samsung Phone and it's integrated AI!! Just one suggestion if I may?, is it possible to integrate search by swiping down the screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 29, 2026
Posted by: HDRIDER59
[This review was collected as part of a promotion.] This was my 1st new phone when it came out instead of getting one when the next new series was coming out, had to learn it as i went, no huge issues that I can think of, since Samsung stopped making the Note series getting one without the stylus wasn't an option. I use it everyday. I really like the new features, still getting used to all the Galaxy AI stuff, I'm impressed what I've been able to do so far with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like having a laptop in my pocket.
on June 29, 2026
Posted by: BlueJay
[This review was collected as part of a promotion.] I would compare my galaxy S25 Ultra to that of a virtual assistant, complete with full office capabilities, conveniently in my pocket. It makes everything that much easier. The processing speed is just amazing, with no lags. Extremely fast download speeds. My fingers can barely keep up. It takes amazing pictures amd videos with so many terrific editing tools. I love taking pictures of animals and nature in general and this allows me to remove any things that may take away from the magic, leaving easily publishable, social media worthy content. Plus, I have the 512gb version so no need to worry about storage. I have so much content on here and it works like a charm. From streaming movies, playing games,
office work, tele anything, you name it, and it's all a breeze. The AI capabilities are insane and so very helpful. So easy to find information on anything. Truly pleased with my phone. Also, how could I forget, I love the build quality as a whole. My phone feels secure in my hand but it's comforting to know that even if I do happen to drop it, no need to worry.
office work, tele anything, you name it, and it's all a breeze. The AI capabilities are insane and so very helpful. So easy to find information on anything. Truly pleased with my phone. Also, how could I forget, I love the build quality as a whole. My phone feels secure in my hand but it's comforting to know that even if I do happen to drop it, no need to worry.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Major improvement
on June 29, 2026
Posted by: twophase
[This review was collected as part of a promotion.] It is a major improvement from the s24 ultra. Also, it is much affordable compared to the newer model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 29, 2026
Posted by: Michael
[This review was collected as part of a promotion.] After 2 years this phone is still working like new. Screen is sharp, battery life is decent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything is better!
on June 29, 2026
Posted by: SamsungDragon
[This review was collected as part of a promotion.] Upgrading from the Samsung S22 Ultra to the S25 Ultra has been an amazing experience! I used it for intense gaming (Such as Neverness To Everness, Chaos Zero Nightmare, and Where Winds Meet). Movie and video streaming is smooth and crisp. Audio quality has been magnificent, just from the default speakers.
I have used Galaxy AI when I traveled overseas to Asia. The information it gives, quick translations, and all have made things significantly easier! Background image remover has also had a great update, with filling in lost spots. Camera quality is vibrant, and not so dry. Capturing the beauty of nature.
Overall I am highly satisfied with this product, and have no doubt that I'll continue to being a Samsung fan for years to come!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Camera issues flickering
on June 29, 2026
Posted by: Scotto
[This review was collected as part of a promotion.] Phone is excellent camera was defective, under warranty had to send phone for repair, I t was not an option needed phone for business. Problem not resolved.
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hi there Scotto, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not operating as intended, or expected. We have provided a link to the Samsung Support Team to assist you further with options to resolve this matter with yoru camera. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on June 29, 2026
Posted by: Curlee72
[This review was collected as part of a promotion.] This phone takes amazing photos and videos. It's the phone of choice for all photos with friends and family.
Value
4
Written by a customer while visiting Samsung US