Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,074 Reviews)
Rating breakdown 27,074 reviews
5 Stars
23,225
4 Stars
2,988
3 Stars
524
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This phone has great features!
on June 29, 2026
Posted by: Mom2girls3
[This review was collected as part of a promotion.] I've been a fan of Samsungs phones since the S7. But, this is by far my favorite! The camera is excellent! The zoom is phenomenal! Editing photos has never been easier. Samsung just keeps getting better and better!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Everything is fine except the camera
on June 29, 2026
Posted by: Jason1234
[This review was collected as part of a promotion.] Everything is fine for me, good phone, fast and camera quality is good, but I encounter a camera shaking problem now, while it is focusing and switching between camera, the camera shake a little bit and I may have to bring to Samsung to fix, hope.it gonna be free
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hi Jason1234, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it can be when your device is not meeting your expecations or operating as intended. We have provided a link to the Samsung Support Team for your convenience. They can assist you with all options available to you to resolve this matter with your camera. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal Experience
on June 29, 2026
Posted by: Fahrudin12x
[This review was collected as part of a promotion.] The Galaxy s25 Ultra has been a multitasking KING. From the Galaxy AI photo features, to the split screen, and many others. I have had a blast working with these features to work on photos I've been taking, or even memes I made for some friends. The cameras are awesome, and the OS was blazing fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features awesome camera ready for the s26
on June 29, 2026
Posted by: Augusteen
[This review was collected as part of a promotion.] Galaxy AI is nice
Needs better options for texting
Needs better options for texting
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing.
on June 29, 2026
Posted by: KaleInIndiana
[This review was collected as part of a promotion.] I've been using Samsung phones for years, and they've become a huge part of both my work and personal life. As someone who travels across multiple states for work, I rely on my phone for emails, Teams meetings, navigation, scheduling, and staying connected with customers. When I'm off the clock, it's my go-to device for gaming, streaming, taking photos, and keeping up with friends and family. Galaxy AI has been surprisingly useful, especially for writing assistance, translating messages, and making everyday tasks faster. The battery life keeps up with my busy days, the display is beautiful, and the performance has been consistently smooth even when I'm multitasking. Overall, it's a device I depend on every day, and it's made both work and downtime easier and more enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 29, 2026
Posted by: Love2shop419
[This review was collected as part of a promotion.] Love my phone going to be upgrading soon to the new samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Android Phone I've Ever Owned
on June 29, 2026
Posted by: Boujeeb
[This review was collected as part of a promotion.] I've been extremely impressed with the Samsung Galaxy S25 Ultra. The display is absolutely gorgeous—bright, crisp, and smooth—and everything feels incredibly fast. Apps open instantly, multitasking is effortless, and the battery easily gets me through a full day with plenty to spare. The cameras take stunning photos in just about any lighting, and the zoom is seriously impressive. I also love the AI features and the S Pen, which make the phone even more useful for everyday tasks. If you're looking for a premium Android phone with top-tier performance, an amazing camera, and excellent battery life, the S25 Ultra is worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is a mindfulness machine
on June 29, 2026
Posted by: Supermachine
[This review was collected as part of a promotion.] This osea one of the best Samsung I get it and dont think to change in a while
Value
5
Written by a customer while visiting Samsung US