Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,074 Reviews)
Rating breakdown 27,074 reviews
5 Stars
23,225
4 Stars
2,988
3 Stars
524
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Everything a good daily phone should have
on April 29, 2026
Posted by: VJ0906
[This review was collected as part of a promotion.] As a student, I use the S25 ultra for daily activities, study, and games. One particular reason I got this Galaxy AI phone was the pencil, which allows me to take notes. With a price point similar to most top level phones from other brands, along with a 7 year update guaranteed, this was the best choice!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best phone I've owned
on May 3, 2026
Posted by: JessesGurl
[This review was collected as part of a promotion.] Beautiful screen quality, takes great pics and video, VERY fast charging, Galaxy AI is *chef's kiss*, love the s pen, snappy performance, and phone body is so sleek.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25ULTRA phone
on May 9, 2026
Posted by: Jessica
[This review was collected as part of a promotion.] Good camera. Good to use Microsoft software specially for school projects.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the galaxy 10x view
on May 20, 2026
Posted by: AllGalaxy1
[This review was collected as part of a promotion.] Love being able to use Galaxy AI so simple.and love the translator I love to stream movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device
on June 9, 2026
Posted by: Demosky
[This review was collected as part of a promotion.] Galaxy AI helps me take my photo editing to the next level, as a pro photographer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Many Features, It Does Everything + More
on June 13, 2026
Posted by: Ladytcat2003
[This review was collected as part of a promotion.] I upgraded my Note 9 after having it for 8+ years...it was time. This phone has so many features that, here I am over a year with it, and I still haven't used all of the features it has. It also has 2 Sim card slots, so I can add an additional phone number without having to have a seperate phone, if I want to use it as a business phone as well. I have used the "Galaxy AI" to get specific information on searches I've done. That has been TREMENDOUSLY helpful. It's a learning curve for me being a senior but I'm learning. The only 2 things I wish is that they kept the wired headphone port, so charging and listening to music/books/movies,etc...) while charging the phone is possible. And came in more distinct colors, as the gray and the lavender/purple pretty much look the same(light & matalic). But they are still nice colors. I thoroughly enjoy the on board stylus. As a senior with arthritic hands sometimes it's difficult to tap the appropriate buttons on the keyboard, anybody with "word prediction" understands my issue, the on board stylus is definitely a game changer for me. The camera is excellent, but for the fact that there is a significant delay in shutter speed when trying to take a fast picture. If the subject of the picture isn't stationary, chances are you'll miss the picture. But I really don't know if it's a phone issue or a me really "not knowing what I'm doing" issue. There may be something in my settings that I need to do. Anyway, I definitely recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great! This is why I buy Samsung.
on June 14, 2026
Posted by: Gatordptatc
[This review was collected as part of a promotion.] I love my Galaxy S25. I use it to stream, schedule events, stay in touch with family, and many other things. You name it.
My only complaint is that the S pen is now inactive and cannot be used to control the phone. I also wish Samsung would bring back the ability to add memory with an SD card slot.
My only complaint is that the S pen is now inactive and cannot be used to control the phone. I also wish Samsung would bring back the ability to add memory with an SD card slot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on February 26, 2025
Posted by: LoveTechTx
[This review was collected as part of a promotion.] Super fast! Seamless action between apps. Amazing picture quality! Favorite Samsung ever!
Value
5
Written by a customer while visiting Samsung US