Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,074 Reviews)
Rating breakdown 27,074 reviews
5 Stars
23,225
4 Stars
2,988
3 Stars
524
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Samsung rules
on June 22, 2026
Posted by: Mikchu
[This review was collected as part of a promotion.] I've used Samsung products consistently for over 10 years and have never been disappointed. My phone does everything I need it to and im always learning new things that it can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've been extremely happy with my Samsung Galaxy S
on June 23, 2026
Posted by: Elianig56
[This review was collected as part of a promotion.] I also love the premium design and how smooth everything feels, whether I'm multitasking, browsing, taking pictures, or watching videos. The AI features are useful and make everyday tasks more convenient. The large display is perfect for productivity and entertainment. Overall, the Galaxy S25 Ultra feels like a true flagship device with excellent performance, battery life, and camera capabilities. I highly recommend it to anyone looking for one of the best smartphones available today.
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hi there Elianig56, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how much you love the design, ability to multi-task, and amazing capabilities of your new device. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Rev
on June 23, 2026
Posted by: Yuuuuuu7
[This review was collected as part of a promotion.] Over 1 year of ownership, I can confirm the build quality feels incredibly premium, and the battery life easily gets me through a full day of heavy use with about 30% left over. The interface is snappy, and there is zero lag when multitasking. I’ve been using Galaxy AI, and it has completely transformed my workflow in a progressive/ Productive way. It’s an investment, but the performance and reliability make it absolutely worth it. Highly recommended!
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hello Yuuuuuu7, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the feel of your device, battery life during heavy use, and amazing capabilities of Galaxy AI for your work and personal needs. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone by far
on June 26, 2026
Posted by: Bebe75
[This review was collected as part of a promotion.] I love the size of the Samsung Galaxy S25 Ultra. It's not too small or big for my hands. I love the clear pictures it takes! The Galaxy AI feature is a plus! I'm already looking at the new S26 Ultra as an upgrade !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth screen, great features, camera is awesome
on June 29, 2026
Posted by: SidDaKid
[This review was collected as part of a promotion.] I used Galaxy AI to help me fix some images and make them look better. Phone runs very smoothly and has no issues. Really nice screen, battery life, and camera!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing it has great features
on June 29, 2026
Posted by: Ninater85
[This review was collected as part of a promotion.] Some of the best features I use is the text to talk and the ai assistance since I strugle a bit writing English. I also cant leave behind the amazing feature of the pen is a most in my daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dependable
on June 29, 2026
Posted by: RJinLV
[This review was collected as part of a promotion.] I love the features of device and the translation options are amazing and helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice AI features phone ever
on June 29, 2026
Posted by: VickyS25
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the best Android smartphones available. It has a stunning 6.9-inch AMOLED display that's incredibly bright, sharp, and smooth. The Snapdragon 8 Elite processor delivers outstanding performance for gaming, multitasking, and everyday use. Battery life easily lasts a full day, and the cameras are versatile, producing excellent photos and videos in almost any situation. Samsung's Galaxy AI features are genuinely useful, and the promise of seven years of software updates adds long-term value.
The only minor drawbacks are that charging is still limited to 45W, the S Pen no longer supports Bluetooth Air Actions, and the upgrade isn't huge if you already own an older Ultra model. Even so, for anyone upgrading from a phone that's a few years old, the Galaxy S25 Ultra is an outstanding flagship and an easy recommendation.
The only minor drawbacks are that charging is still limited to 45W, the S Pen no longer supports Bluetooth Air Actions, and the upgrade isn't huge if you already own an older Ultra model. Even so, for anyone upgrading from a phone that's a few years old, the Galaxy S25 Ultra is an outstanding flagship and an easy recommendation.
Value
5
Written by a customer while visiting Samsung US