Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,074 Reviews)
Open Ratings Snapshot
Rating breakdown 27,074 reviews
5 Stars
23,225
4 Stars
2,988
3 Stars
524
2 Stars
156
1 Star
181
86%of customers recommend this product. 
(
1,134 out of 1,321
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Fast, Reliable, and Ready for Any Task
on June 22, 2026
Posted by: Justforfun
[This review was collected as part of a promotion.] The Galaxy S25 is the perfect phone for school and work. It delivers excellent performance, great battery life, a beautiful display, and useful AI features that help with productivity. One thing I would like Samsung to improve is the charging port's moisture detection. Even a small amount of water or humidity can sometimes prevent the phone from charging for hours, which can be very frustrating when you need your phone for work or school. Aside from that, the overall experience is excellent, making it a reliable device for everyday use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 22, 2026
Posted by: Rubyred
[This review was collected as part of a promotion.] Has been a great phone battery is long lasting with a fast charge takes amazing photos. Oh and withstand a decent amount of abuse with no lasting damage also love that it can work the same if it accidently gets wet. can't even begin to tell you how often my phone has dropped in the pool or bath or fallen in the sink water
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love everything about this phone
on June 22, 2026
Posted by: HappySamsungUser
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra daily for work, streaming, social media, photography, and staying connected with family. The performance is incredibly smooth, apps open quickly, and the battery easily lasts through my busy days.
The standout feature for me is Galaxy AI. Features like Circle to Search, photo editing tools, and writing assistance have made everyday tasks faster and more convenient. The camera system is excellent, producing detailed photos in both daylight and low-light conditions, and the display is bright, sharp, and beautiful for watching videos and browsing.
As someone who relies heavily on my phone for both work and personal use, the S25 Ultra has exceeded my expectations. Between the premium design, reliable battery life, powerful cameras, and helpful Galaxy AI features, this is one of the best smartphones I've owned and I would highly recommend it to anyone looking for a high-end Android device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use all features
on June 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I enjoy my new phone and all its features. Especially the camera. I've taken amazing pictures that are clear, detailed, both at night and day pictures.
I've also used it at concerts with great quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on June 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] My cell phone is impressively good in the world of Galaxy AI. Very useful to translate for daily work for everything in general.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Yet again, another Samsung winner
on June 22, 2026
Posted by: Heather05
[This review was collected as part of a promotion.] I've had samsung since the S10 came out. I've never had any issues with any of my phones. They are durable and seemingly long-lasting. The apps are easy to use. Calls are clear. Photos and videos are excellent. I will stick with Samsung forever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic features and ultimate power.
on June 22, 2026
Posted by: S25Ultrauser
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has completely transformed my daily routine, proving to be the ultimate device for both intense productivity and premium entertainment. Upgrading to the 512GB model gives me total peace of mind, as I have massive local space to store heavy work files, high-resolution media libraries, and demanding mobile applications without ever worrying about storage constraints.
​For work and school tasks, the device operates flawlessly. The integration of Galaxy AI has been an absolute game-changer for my efficiency. I regularly use it to instantly summarize long articles, organize chaotic notes, and translate documentation on the fly. When it is time to unwind, the massive, vibrant display offers an unmatched viewing experience for streaming movies, watching sports, and mobile gaming with zero lag. The camera system captures stunningly sharp photos and videos in any lighting condition. Combined with a battery that easily lasts through a full day of heavy multitasking and continuous use, this phone delivers elite performance on every level.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Only
on June 22, 2026
Posted by: DRockzWorldTV
[This review was collected as part of a promotion.] Great Products Great Deals I Only Use Samsung On All My Devices. If It Aint Samsung It Aint No Good!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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