Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,119 Reviews)
Rating breakdown 27,119 reviews
5 Stars
23,257
4 Stars
2,999
3 Stars
526
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The Best Smartphone I've Ever Owned
on June 9, 2026
Posted by: Afishole
[This review was collected as part of a promotion.] I've been extremely happy with my Galaxy S25 Ultra. The performance is fast and smooth, the battery life easily gets me through a full day, and the display is bright, sharp, and beautiful in all lighting conditions.
The camera system is outstanding. I take a lot of photos outdoors, including water features, ponds, landscaping projects, animals, and everyday life, and the image quality consistently impresses me. The zoom capabilities are especially useful and produce excellent results.
Galaxy AI has also been surprisingly helpful. Features like photo editing, search tools, and everyday productivity functions make the phone feel more useful and intuitive.
The S Pen remains one of my favorite features and gives the device capabilities that are hard to find on other smartphones. Despite all of the powerful features, the phone remains responsive, reliable, and easy to use.
Overall, the Galaxy S25 Ultra is the best smartphone I've ever owned and has exceeded my expectations in every category.
The camera system is outstanding. I take a lot of photos outdoors, including water features, ponds, landscaping projects, animals, and everyday life, and the image quality consistently impresses me. The zoom capabilities are especially useful and produce excellent results.
Galaxy AI has also been surprisingly helpful. Features like photo editing, search tools, and everyday productivity functions make the phone feel more useful and intuitive.
The S Pen remains one of my favorite features and gives the device capabilities that are hard to find on other smartphones. Despite all of the powerful features, the phone remains responsive, reliable, and easy to use.
Overall, the Galaxy S25 Ultra is the best smartphone I've ever owned and has exceeded my expectations in every category.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the functions of the phone sophisticated!
on June 9, 2026
Posted by: Galaxy
[This review was collected as part of a promotion.] I use my phone for everything work, home, family. My phone is such an integral part of my day to day. The AI functions on my phone make it easier and faster to navigate through information pertinent to subjects I am looking for! Such a sophisticated and powerful machine made for the innovative world we live in today!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has a great photos and video features
on June 10, 2026
Posted by: ThriftyGillybear
[This review was collected as part of a promotion.] It a great phone to use AI galaxy on it help with things and spelling word and how to word them when you try to say something about the subjects in hand without errors
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is great but overheats
on June 10, 2026
Posted by: Tbthmg123
[This review was collected as part of a promotion.] I love this phone.but there's no sd card slot and the overheating is a problem when I use the camera and the flash at the same time. Its weird. If im trying to make a video and I want great lighting, ill use the flash on the back like anyone would, but it starts to overheat just after 5 minutes of use. If I use the flash as a flashlight, there's no problem. Just when Im using the video. I love the Galaxy Ai features not being so in your face like everything else and more like a partner. The camera is amazing for both pictures and video.
Value
3
Response from Samsung USBy R&R Team, June 10, 2026
Hi there Tbthmg123, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are enjoying the amazing camera quality for great photos and videos. We have provided a link to a troubleshooting guide to assist you with the temperature of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you if this experience continues, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 10, 2026
Posted by: tkegdl684
[This review was collected as part of a promotion.] Phones every year are getting better, especially the AI
Value
5
Written by a customer while visiting Samsung US
Posted by: KellyK
Expertise:Intermediate
Verified Purchase:Yes
Coming from a S20 is beyond a upgrade it's a experience for the ages! So much has advanced in the phone and I'm glad I made the purchase!!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S Pen and features it's fast
on June 10, 2026
Posted by: Bunny67
[This review was collected as part of a promotion.] I use my phone for galaxy AI all the time for quick meal ideas or movie recommendations or new trending games to download
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy phone!!
on June 10, 2026
Posted by: Tazzzzz
[This review was collected as part of a promotion.] My Galaxy 25 plus is one of the best phones I have ever owned, truly. It has tons of realy cool customization options I have never seen in another device. The Galaxy AI is something I use often to help me learn about customer products I am unfamiliar with. As simple as taking a photo, and then highlightng or circling the item in question and the AI will jump in and identify it, as well as give you tons of information on the product. I am stoked about my Galaxy phone and all that it can do. Thank you Samsung!!
Value
5
Written by a customer while visiting Samsung US