Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,128 Reviews)
Rating breakdown 27,128 reviews
5 Stars
23,263
4 Stars
3,002
3 Stars
526
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Lack problems
on June 8, 2026
Posted by: Charlie
[This review was collected as part of a promotion.] Sometimes some lacks and freezes happend after an upgrades sistem the phone run slow every update is slower
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best 👌🏻
on June 8, 2026
Posted by: Minkerbell3
[This review was collected as part of a promotion.] I love everything about this phone. The quality of the camera and features are outstanding. The battery life is excellent. The AI which is gemini is great and easy to use. All aound 10 out of 10. I purchased one for my son he loves it as well. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on June 8, 2026
Posted by: Angela8787
[This review was collected as part of a promotion.] I love my AI and the pictures quality and my Gemini i love talking to her tell me about the weather and outfits that's looks right on me I love it I didn't know how much I miss android phones 🙃
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall
on June 8, 2026
Posted by: Kat2say
[This review was collected as part of a promotion.] This is a very good phone. I've only had Galaxy S phones for many years. In my opinion this is the best one so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not much different from S24
on June 8, 2026
Posted by: Jennrod970079
[This review was collected as part of a promotion.] Would like to be able to personalize "messages" e.g. background of contacts message with a specific picture, not just change the color
Value
3
Response from Samsung USBy R&R Team, June 9, 2026
Hey Jennrod970079, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how important it is to our customers to feel that they've made a good investment in a new device, and that you are excited about the usage every day. We have provided a link to the full manual for your device to help you discover all the ways you can customize your new device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product it has the best features by far!
on June 8, 2026
Posted by: Shaquille0Osama
[This review was collected as part of a promotion.] I use my device for personal everyday use, work use, school, its perfect for E-sign with the built-in s pen and I absolutely loooove the s pen and how durable the phone is I've probably dropped my phone over a million times by now lol and its completely fine I also love that the phone is waterproof and how you can have multi screen windows and after having this phone for a generous amount of time I have very minimal complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Review of my S25 Ultra phone.
on June 8, 2026
Posted by: SweetMLN
[This review was collected as part of a promotion.] Great phone! Lots of nice features & the camera is amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung always shows inovation. Greatest features
on June 9, 2026
Posted by: Smokey
[This review was collected as part of a promotion.] I've always been a fan of samsung devices. And this phone has been no exception to be on of the best. I've had since galaxy 2. I use my phone for everyday life to texting, streaming, movies, and everyday work. The camara is top notch when capturing things around me or my dogs. My phone is filled with dog photos and always important to capture the cutest moments. When im watching movies or videos the screen comes in handy for being so bright and crispy. The feel of the phone to know it will last me is always assuring. Especially when I usually don't put a case on my phones. So having peace that if I drop it, it will hold very well. The settings and the new Ai is so easy to use. I find myself doing portriats and adding or removing things on photos so it very interested in how we come so far to do all this. Samsung never disappoints.
Value
5
Written by a customer while visiting Samsung US