Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(25,595 Reviews)
Rating breakdown 25,595 reviews
5 Stars
21,966
4 Stars
2,816
3 Stars
487
2 Stars
151
1 Star
175
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I love the camera
on May 26, 2026
Posted by: Lesliered
[This review was collected as part of a promotion.] Galaxy AI is wonderful. There are so many things that it can assist with. The phone is so user friendly and very high tech. I do not need any other device other than my Galaxy watch of course!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance
on May 26, 2026
Posted by: TONYTampa
[This review was collected as part of a promotion.] I have been using my phone to do almost everything I need. From bank transactions, scanning personal documents, taking great photos and video during trips and using Galaxy AI features to improve or modify them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 26, 2026
Posted by: L3th4L
[This review was collected as part of a promotion.] Love using this phone for everything, everyday things makes it so much easier to use.
The galaxy AI helps a ton, especially while driving.
Driving for work im able to just talk versus actually having to pick my phone up to use it.
The galaxy AI helps a ton, especially while driving.
Driving for work im able to just talk versus actually having to pick my phone up to use it.
The camera is amazing, using it for work im able to take a Picture, edit and send all from my phone without having to download other apps to make it work the way I need it too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever to exist
on May 26, 2026
Posted by: Kauff88
[This review was collected as part of a promotion.] This phone is doing the most and I am here for it. The use of the phone is not only versatile but super easy to navigate.
Galaxy AI has been a game changer, it has helped me navigate, learn, text, talk, and so much more.
I use my phone for quite literally everything! The picture quality is unreal, that is something that is super impressive to everyone around me! You can literally walk into the dark night and take a picture and see everything in the photo. The clear pictures during the day or in light are equal to that of a professional photo! You can edit pictures for free with features you have to normally pay for with apps on other phones, you can merge photos together, search photos by key words and so much more!
I use my phone to game as well, in the past my phones have usually overheated and the battery drained super fast while playing games. To my surprise the 25 ultra holds does not have any problems with getting hot or draining battery while playing!!
I also use this phone for reminders, notes, calendar, alarm, talking, texting...you name it and it handles all of it with advanced options on almost everything.
Im absolutely obsessed with this device, samsung knew what they were doing and they did it well when making the 25 ultra!
Galaxy AI has been a game changer, it has helped me navigate, learn, text, talk, and so much more.
I use my phone for quite literally everything! The picture quality is unreal, that is something that is super impressive to everyone around me! You can literally walk into the dark night and take a picture and see everything in the photo. The clear pictures during the day or in light are equal to that of a professional photo! You can edit pictures for free with features you have to normally pay for with apps on other phones, you can merge photos together, search photos by key words and so much more!
I use my phone to game as well, in the past my phones have usually overheated and the battery drained super fast while playing games. To my surprise the 25 ultra holds does not have any problems with getting hot or draining battery while playing!!
I also use this phone for reminders, notes, calendar, alarm, talking, texting...you name it and it handles all of it with advanced options on almost everything.
Im absolutely obsessed with this device, samsung knew what they were doing and they did it well when making the 25 ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone thus far
on May 26, 2026
Posted by: Mariah
[This review was collected as part of a promotion.] First of all, I like the battery life on my phone. I can usually game on my phone all day and still hold battery for at least 2 days before having to plug it it. The gaming speed and graphics are pretty top notch compared to all of my past devices. My son uses the competitor and wants to switch to Samsung now.
2nd, I find that the device care widget on the phone for keeping my memory cache clean and battery life longer is very handy.
I like the galaxy AI mode and how it can explain things for me and even on levels for my children, I use it to held explain things for their homework assignments if I do not know how to explain it in a more simple term. AI can come in handy for being an unbiased source of information at times.
Lastly, this phone has been an all around essential to help with day to day things around the house. I am happy to have this as a tool in my pocket.
2nd, I find that the device care widget on the phone for keeping my memory cache clean and battery life longer is very handy.
I like the galaxy AI mode and how it can explain things for me and even on levels for my children, I use it to held explain things for their homework assignments if I do not know how to explain it in a more simple term. AI can come in handy for being an unbiased source of information at times.
Lastly, this phone has been an all around essential to help with day to day things around the house. I am happy to have this as a tool in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ive ever had hands down.
on May 26, 2026
Posted by: BIGDOG
[This review was collected as part of a promotion.] Ain't no other phone out their comparable in my opinion and best camera. Everything about the phone is superb I just dont like the updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on May 26, 2026
Posted by: Simba999
[This review was collected as part of a promotion.] Great device over all. Easy to use. Fast to use. Solid material
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone, too fragile
on May 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The phoebe is amazing. I love the features. But, the phone identifies is to fragile. Better glass and and lenses wiukd make it much better.
Value
4
Written by a customer while visiting Samsung US