Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(25,594 Reviews)
Rating breakdown 25,594 reviews
5 Stars
21,965
4 Stars
2,816
3 Stars
487
2 Stars
151
1 Star
175
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing technology
on May 25, 2026
Posted by: Wellyboy
[This review was collected as part of a promotion.] I love the way it's built, the display quality and AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great and amazing Phone
on May 25, 2026
Posted by: DPG2OF3
[This review was collected as part of a promotion.] My Galaxy S25 Ultra is such a power horse of a phone. My phone has 256gbs of storage minimum, 12 gb of memory, along with a 5000mAh battery. The phone is so capable of keeping me going without slowing me down.
That power allows me to have so many open apps switching back and forth between them. Whether I'm talking, texting, all the while searching and comparing information that I'm interested in.
Then there's the camera. With the power and ability of the S25 camera, I'm able to see objects miles away which is amazing to me. I've always wanted to see what was in front of those contrails in the sky and with this camera I can now photograph them.
The S pen is such a great added feature. Instead of using my finger to make changes the S pen makes those tasks so much easier.
These are just a few of the abilities that make the Galaxy S25 Ultra such a great and amazing phone. Adding Galaxy AI to the Samsung lineup is a winner.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the most powerful phone I've ever used
on May 26, 2026
Posted by: SmallReticulatedPython
[This review was collected as part of a promotion.] The Samsung S25 Ultra is easily one of the most capable phones I’ve owned. Its quad‑lens camera system is the star: the 200MP main sensor captures incredible detail, the improved periscope zoom delivers crisp long‑range shots, and the enhanced night photography produces bright, clean images without blowing out highlights. Even the AI-powered portrait and video modes feel like upgrades that genuinely matter.
I'm addition to the camera, the phone shines with its massive app ecosystem. Whether it’s productivity, creativity, gaming, or niche utilities, the Play Store and Samsung’s own suite make it feel like there’s an app for absolutely everything. The Good Luck suite is just one that is incredible!
What really sets the S25 Ultra apart, though, is Galaxy AI. Features like Circle to Search, Live Translate, Chat Assist, Photo Assist, and Note Assist make everyday tasks faster and more intuitive. These AI meaningfully change how I use the phone, from rewriting messages to generating summaries to enhancing photos with a single tap.
Overall, the S25 Ultra blends top‑tier hardware with genuinely useful AI tools, making it one of the most versatile and powerful smartphones I've ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone always does the updates and is quick
on May 26, 2026
Posted by: Ksharp
[This review was collected as part of a promotion.] Galaxy ai works great i love this phone it is the fastest phones ive ever had
Also it is easy to play games on my galaxy s25 ultra ....
All and all the phone is a 100 out of 100 id say
Also it is easy to play games on my galaxy s25 ultra ....
All and all the phone is a 100 out of 100 id say
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 26, 2026
Posted by: Beeley
[This review was collected as part of a promotion.] I've been using Samsung galaxy and note devices for the past ~8 years. This is one of the best phones out there. The pictures are great, ui is amazingly smooth and powerful. I am a power user and appreciate how well everything works together. The galaxy ai is a great addition and has increased my productivity. Love everything about this phone and will continue to use Samsung for another 10 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top shelf device
on May 26, 2026
Posted by: Southbound
[This review was collected as part of a promotion.] I don't have one issue of this phone. I moved up from the S22 Ultra and I was shocked how much faster and snappy this device is compared to my old one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone, But S Pen Took a Step Back
on May 26, 2026
Posted by: Bosniak83
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra delivers an excellent overall experience with a premium design, beautiful display, strong battery life, and extremely smooth performance. The cameras are reliable in almost every lighting condition, and the device handles gaming, streaming, work tasks, and multitasking effortlessly. I regularly use it for watching movies, browsing, editing photos, and staying productive throughout the day.
One of the standout features is Galaxy AI. I use Galaxy AI tools for photo editing, quick searches, writing assistance, and productivity features that genuinely make daily tasks faster and more convenient. The AI features feel practical instead of gimmicky and add real value to the experience.
My only real complaint is the removal of Bluetooth functionality from the S Pen. Features like remote camera control and air actions were useful and helped make the Ultra series unique. Without them, the S Pen feels less capable than previous versions.
Compared to the Samsung Galaxy S24 Ultra, this is more of a refinement than a major upgrade, but it is still one of the best flagship smartphones available today.
One of the standout features is Galaxy AI. I use Galaxy AI tools for photo editing, quick searches, writing assistance, and productivity features that genuinely make daily tasks faster and more convenient. The AI features feel practical instead of gimmicky and add real value to the experience.
My only real complaint is the removal of Bluetooth functionality from the S Pen. Features like remote camera control and air actions were useful and helped make the Ultra series unique. Without them, the S Pen feels less capable than previous versions.
Compared to the Samsung Galaxy S24 Ultra, this is more of a refinement than a major upgrade, but it is still one of the best flagship smartphones available today.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly, feels great. Galaxy AI is the best.
on May 26, 2026
Posted by: Badolfob
[This review was collected as part of a promotion.] Very user friendly. Over best for social and business use. Galaxy AI is unmatched to any other AI.
Value
5
Written by a customer while visiting Samsung US