Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(25,374 Reviews)
Rating breakdown 25,374 reviews
5 Stars
21,778
4 Stars
2,789
3 Stars
483
2 Stars
150
1 Star
174
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This phone is the best I have owned.
on May 26, 2026
Posted by: Animal
[This review was collected as part of a promotion.] I use it for streaming and gaming. Both are great when using the phone. Also love the Galaxy AI makes looking and finding info easy. Samsung you the best .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is everything.
on May 26, 2026
Posted by: M1MXRAYAH
[This review was collected as part of a promotion.] I’ve been really really impressed with the Samsung Galaxy S25 Ultra so far. The screen looks amazing, the camera takes super detailed photos, and everything feels really fast and smooth whether I’m gaming, watching videos, or just using apps every day. The battery also lasts me all day without stressing about charging. It is pretty expensive, and if you already have a recent Ultra model the upgrade might not feel huge, but overall it honestly feels like one of the best and most complete phones you can get right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the s pen.
on May 26, 2026
Posted by: Queenof2
[This review was collected as part of a promotion.] Best galaxy AI features yet. A bit big in size but I guess that is what it was about. All around great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Display, UI and best android experience
on May 26, 2026
Posted by: RoboticsEngineer
[This review was collected as part of a promotion.] This phone is an absolute powerhouse for both work and play. I use it constantly for streaming my favorite shows, gaming during my downtime, and managing my daily workflow, todo list, ideation, and patent designs. The Galaxy AI features are a massive bonus, making things like photo editing and quick translations incredibly easy and intuitive. The live call translates and voice recording transcribing and skipping silence is best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S25 Ultr is a lifesaver for me.
on May 26, 2026
Posted by: LookNoMore
[This review was collected as part of a promotion.] I have significant vision and hearing deficits, so I ordered the Samsung Galaxy S25 Ultra hoping the increased screen quality would help me to see things I would otherwise miss. It was the perfect choice and I couldn't be happier because the picture clarity is so much more than I had hoped for.
What I didn't know is that the Galaxy S25 Ultra also seemlessly connects with my hearing assist devices and local emergency public address systems for the hearing impaired. I receive constant help from the Galaxy S25's integrated technology. Among the features that I use is the choice to have my phone calls and other conversations instantly transcribed. No more having to ask others to repeat themselves or missing out on important conversations altogether.
I can even receive emergency alerts tailored for my specific needs. And if I am ever in danger, I can effortlessly and instantly broadcast my my need and location to whomever I have chosen.
I also use the Galaxy AI to edit photographs to eliminate the unplanned photobombers, adjust the coloring or cleanup old, fading pictures that would otherwise be lost to time.
Everyday, as I use my Galaxy S25 Ultra and it's built-in AI, I find new features that I can't imagine living without. It doesn't just allow me to see the world, it allows me to hear and be a part of it, as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love how much you can customize
on May 26, 2026
Posted by: Lesliedann
[This review was collected as part of a promotion.] I use it for watching videos and listening to music. The volume is incredible
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on May 26, 2026
Posted by: XoAlyciaxo
[This review was collected as part of a promotion.] My favorite features are the Galaxy AI features. Technology has advanced so much and i love what I can do from the palm of my hand. I love the search Galaxy AI options that help you find anything you circle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
bluetooth sPen missing
on May 26, 2026
Posted by: StefanoM
[This review was collected as part of a promotion.] Galaxy AI is fine but it's unacceptable that the sPen lost the bluetooth.
Value
3
Written by a customer while visiting Samsung US