Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(25,145 Reviews)
Rating breakdown 25,145 reviews
5 Stars
21,574
4 Stars
2,769
3 Stars
479
2 Stars
149
1 Star
174
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great pictures
on May 25, 2026
Posted by: JaKLb50
[This review was collected as part of a promotion.] AI is OK but intrusive imo. Great phone overall. Pictures are great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Durable and usually reliable
on May 25, 2026
Posted by: RavynBlack
[This review was collected as part of a promotion.] I've noticed the battery life fluxuate from lasting all day to half a day with the same use. Finger print reader isn't always great but it doesn't have any other issues
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 25, 2026
Posted by: Luckylyfweavee
[This review was collected as part of a promotion.] This is the best phone I've ever had, graphics, processing, having a stylus, photo quality, and the ai features are amazing. The ai features specifically allow me to look up things with ease and also allow me to draw cool pictures with my stylus! 100/10 cant wait to upgrade to a newer one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with nice features
on May 25, 2026
Posted by: Cheekybass
[This review was collected as part of a promotion.] Love this phone. Updates are frequent with the latest updates. AI is useful with multiple functions on this phone. Would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for Work, School, and Everyday Life
on May 25, 2026
Posted by: FutureRN23
[This review was collected as part of a promotion.] I’ve been extremely impressed with the Galaxy S25 Ultra so far. I use my phone constantly throughout the day for work in healthcare, school related tasks, staying organized, streaming videos, photography, social media, and keeping in touch with family and friends, and this phone handles everything smoothly without slowing down.
The battery life has honestly been one of my favorite features because it easily keeps up with long busy days. The screen quality is beautiful and makes everything look super crisp and clear whether I’m watching videos, reading, editing photos, or studying notes. The camera quality is also amazing and captures really detailed photos even in lower lighting.
I also really enjoy how smooth and responsive the phone feels overall. Multitasking is easy, apps open quickly, and the customization options make it feel a lot more personal and fun to use. Galaxy AI has actually been more useful than I expected too and has helped make everyday tasks quicker and more convenient.
Overall, this phone feels powerful, reliable, and worth the upgrade. It fits really well into my daily routine and has definitely exceeded my expectations.
The battery life has honestly been one of my favorite features because it easily keeps up with long busy days. The screen quality is beautiful and makes everything look super crisp and clear whether I’m watching videos, reading, editing photos, or studying notes. The camera quality is also amazing and captures really detailed photos even in lower lighting.
I also really enjoy how smooth and responsive the phone feels overall. Multitasking is easy, apps open quickly, and the customization options make it feel a lot more personal and fun to use. Galaxy AI has actually been more useful than I expected too and has helped make everyday tasks quicker and more convenient.
Overall, this phone feels powerful, reliable, and worth the upgrade. It fits really well into my daily routine and has definitely exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my Galaxy S25 Ultra. It is a powerhouse!
on May 25, 2026
Posted by: AgeBreez
[This review was collected as part of a promotion.] This powerful phone works seamlessly with Microsoft Office products. I was in a bind and was able to use my phone connecting to a Damsung Smart TV to run a PowerPoint program to deliver my program. My phone connects to my laptop at home easily allowing me access to files. Using Genesis in my vehicle makes hand free operations of maps and apps super easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone sucks
on May 25, 2026
Posted by: RENERIZE
[This review was collected as part of a promotion.] It drains battery like crazy always have to charge and the apps dont work accordingly on this phone and to type it keeps pressing the wrong buttons. The camera sucks and basically there are so much things on this phone it makes it hard to get things done and doesn't make it fun. It also gets super hot when idle and in my pocket even when charging.
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth operator
on May 25, 2026
Posted by: Kuripuff808
[This review was collected as part of a promotion.] I love my Samsung Galaxy S25 Ultra! Ive only ever owned Samsung Galaxy phones and tey my best to upgrade when the newest model comes out, mainly due to the updated technology of the camera and speed. I use my phone mostly for social media, gaming, streaming content and some video editing and I never have issues with lagging. I enjoy using the Galaxy AI to help me search for topics thoroughly and it helps me prompt the right questions to whatever I am searching for.
Value
5
Written by a customer while visiting Samsung US