Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(24,859 Reviews)
Rating breakdown 24,859 reviews
5 Stars
21,335
4 Stars
2,730
3 Stars
474
2 Stars
146
1 Star
174
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great camera!
on May 25, 2026
Posted by: TorisB
[This review was collected as part of a promotion.] The cameras on the Samsung phones are the best. Galaxy AI is also awesome. I've been a Samsung guy forever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything expected was delivered. Great phone
on May 25, 2026
Posted by: BizDadMD503
[This review was collected as part of a promotion.] run a few small businesses out of Maryland, so my phone is basically my office. Between managing a home services company, a catering operation, and a music label, my Samsung does everything from client calls and invoicing to recording voice memos for song ideas in the car.
Galaxy AI has honestly changed how I work. Circle to Search saves me time when I'm researching products or contractors on the fly. The live translation feature is huge for me since I do business with family and partners in El Salvador, so jumping between English and Spanish on calls without a third app is a game changer. Note Assist cleans up my messy meeting notes into something I can actually send to clients, and the photo editing tools make my Instagram content for the business look polished without needing a laptop.
For streaming and downtime, the display is gorgeous for catching games and movies after the kids are asleep, and the battery still has plenty left at the end of a 14-hour day on the road.
What I appreciate most is that it doesn't feel like a gadget, it feels like a tool that actually keeps up with how much I'm juggling. As someone with a baby on the way and a lot of plates spinning, having tech that just works and saves me minutes everywhere adds up to real hours back in my week.
Galaxy AI has honestly changed how I work. Circle to Search saves me time when I'm researching products or contractors on the fly. The live translation feature is huge for me since I do business with family and partners in El Salvador, so jumping between English and Spanish on calls without a third app is a game changer. Note Assist cleans up my messy meeting notes into something I can actually send to clients, and the photo editing tools make my Instagram content for the business look polished without needing a laptop.
For streaming and downtime, the display is gorgeous for catching games and movies after the kids are asleep, and the battery still has plenty left at the end of a 14-hour day on the road.
What I appreciate most is that it doesn't feel like a gadget, it feels like a tool that actually keeps up with how much I'm juggling. As someone with a baby on the way and a lot of plates spinning, having tech that just works and saves me minutes everywhere adds up to real hours back in my week.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The battery is running out in 8 hrs
on May 25, 2026
Posted by: Josue2020
[This review was collected as part of a promotion.] I don't know why the battery is running out after 8 hours. I just only use the phone like 1 hour in the morning, may be 2 hours afternoon and I have to charge the phone because at noon the battery is 58% or less. But, in the other hand the phone is the best and 100% better than others phone. I recommended the samsung phones!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on May 25, 2026
Posted by: Iloveanime2956
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is absolute top-tier for that dual-life balance. When you are crushing a heavy gaming session or multi-tasking through a packed workday, having that kind of horsepower and a battery that actually keeps up makes a massive difference.
Those Galaxy AI photo tools are a total game-changer, too. Being able to just circle an object to instantly look it up online (Circle to Search) or seamlessly wipe a random photobomber out of the background (Generative Edit) makes editing feel like magic. It is basically like having a professional studio setup right in your pocket.
Those Galaxy AI photo tools are a total game-changer, too. Being able to just circle an object to instantly look it up online (Circle to Search) or seamlessly wipe a random photobomber out of the background (Generative Edit) makes editing feel like magic. It is basically like having a professional studio setup right in your pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is absolutely amazing
on May 25, 2026
Posted by: Luc2shap
[This review was collected as part of a promotion.] 5/5 Stars
The Samsung Galaxy S25 Ultra delivers excellent performance in every area. The display is sharp and smooth, the battery life easily lasts through the day, and the camera system produces high-quality photos and videos in different lighting conditions.
Apps open quickly, multitasking is seamless, and the overall experience feels fast and polished. The S Pen is also a useful addition for productivity and note-taking.
Overall, this is a premium smartphone with outstanding performance, display quality, and camera capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the camera on my phone
on May 25, 2026
Posted by: JHM143
[This review was collected as part of a promotion.] I like the picture quality on this phone I hate that it lags a little an it takes along time to update.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 25, 2026
Posted by: Lovesit
[This review was collected as part of a promotion.] I use my s25 ultra for everything including the Galaxy AI but I like to take pictures with it the cameras awesome I use it for messaging everything I had the 20 s21 ultra before this and now I have the s25 ultra thinking about getting s26 but I'm not sure yet but this is everything that I need is super powerful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone... dislike some features
on May 25, 2026
Posted by: Addy2025
[This review was collected as part of a promotion.] I LOVE my phone, however some of the newer updates are not liked. I love the picture quality, I love the pen which i use daily.
Value
5
Written by a customer while visiting Samsung US