Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(24,710 Reviews)
Open Ratings Snapshot
Rating breakdown 24,710 reviews
5 Stars
21,204
4 Stars
2,715
3 Stars
471
2 Stars
146
1 Star
174
86%of customers recommend this product. 
(
1,132 out of 1,319
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Galaxy S 25 Ultra Review
on May 25, 2026
Posted by: paulotierr
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a great device. I use the phones full capacity specially with the new update One UI 8.5 and the update of Samsung's AI.
Love it when I try to enhance photos or videos.
Taking Photos and videos is incredible.
I recommend any of the newer Samsung devices to anyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works great really fast
on May 25, 2026
Posted by: Jpshops
[This review was collected as part of a promotion.] The galaxy ai is really cool and I watch a lot of shows on my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is amazing
on May 25, 2026
Posted by: Loversprayer
[This review was collected as part of a promotion.] Screaming is very smooth. Great graphics. I have used Samsung products for years and I don't think I'm going to use anything apart from Samsung devices. I've had Samsung for so many years and always look forward to the new tech that the phones come with
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good products
on May 25, 2026
Posted by: Chelle
[This review was collected as part of a promotion.] This is my 3rd samsung galaxy phone. I have always been extremely happy with Samsung products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its advanced features offer a truly remarkable use
on May 25, 2026
Posted by: Amazing2shop
[This review was collected as part of a promotion.] Its artificial intelligence features are designed to enhance user experience in various ways. The camera system offers impressive image and video quality, making it suitable for capturing high-fidelity content. Furthermore, the device is optimized for seamless streaming, providing a smooth viewing experience. We appreciate your inquiry regarding these sophisticated functionalities.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best personal investment I've made!
on May 25, 2026
Posted by: GabyTroy
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra every day and honestly it’s become one of my favorite devices I’ve owned. The battery life easily gets me through busy days between work, errands, and everything in between, which I really appreciate. I use my phone for pretty much everything—organizing my schedule, keeping grocery lists, work notes, streaming, gaming, and staying on top of day-to-day life—and it handles all of it so smoothly.
One of my favorite things is how customizable everything is. I love being able to make the phone feel personal and set up exactly how I like it. The camera quality is amazing too—photos come out super sharp and detailed whether I’m taking quick everyday pictures or more creative shots.
I also use the S Pen way more than I expected. I love drawing with it directly on my phone, taking notes, and just having that extra precision whenever I need it. Everything feels fast and effortless.
Galaxy AI has also been such a fun and genuinely useful feature in everyday life—it makes things feel even more intuitive and convenient. Between the performance, camera, battery, S Pen, gaming optimization, and all the little helpful features, the S25 Ultra has been an incredible phone for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An Absolute Powerhouse of a Phone
on May 25, 2026
Posted by: Teresa
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra, and it easily lives up to the hype. The design feels incredibly premium, and the display is bright, sharp, and amazingly clear even when you're outside in direct sunlight. Performance-wise, it handles everything without breaking a sweat—switching between heavy apps and gaming is completely seamless, and the battery life easily gets you through a full day of heavy use.
​One of the biggest standouts has been Galaxy AI. Instead of just feeling like a collection of gimmick features, the AI tools are actually practical for everyday life. Things like Circle to Search make finding information incredibly fast, and the photo editing tools let you clean up reflections or remove background distractions with just a couple of taps.
​The cameras are fantastic, capturing massive amounts of detail with great color balance, and the zoom is as impressive as ever. If you're looking for a top-tier phone that nails the hardware while actually making software feel smarter, the S25 Ultra is a phenomenal choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to navigate
on May 25, 2026
Posted by: Stots26
[This review was collected as part of a promotion.] This phone is by far my favorite. The ai features are unmatched. The pen detail is more useful than you'd think initially.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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