Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(24,315 Reviews)
Open Ratings Snapshot
Rating breakdown 24,315 reviews
5 Stars
20,861
4 Stars
2,671
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product. 
(
1,132 out of 1,319
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Ultra the Apex
on May 21, 2026
Posted by: Ultra4life
[This review was collected as part of a promotion.] The ultra a series of Samsung phones has been my go to for years. I've tried several others periodically, but I always ditch Em. And come back to the ultra, especially for the integration. And the ability to tie into my other devices. My Samsung Ultra 25 is center of my tech and digital life. I have several great Samsung devices but its the Ultra that brings it all together for me. Now with the addition of a Galaxy AI I'm not sure what I do without it. At first I wasn't sure about the AI but I continue to learn ways make use of it. So we're kind of learning and growing together. I love it. On the go or at home I keep my Ultra within reach.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fabulous, sleek and Ruthless!!!
on May 21, 2026
Posted by: Lemon77
[This review was collected as part of a promotion.] Looking for a phone that's amazing in every way? This is it!!! Videos? Stunning!!! Selfies? Gorgeous!!! Galaxy AI? It's like talking to a real person!!! THIS IS THE PHONE OF THE FUTURE!!! Oh, and the Galaxy AI can even create music?😎
The Future is Now
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pretty decent
on May 21, 2026
Posted by: LomJD13
[This review was collected as part of a promotion.] The GALAXY S25 is pretty cool. I use it for DIY and true story youtube videos, other than transmitting phone cals.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything that you need in a phone
on May 21, 2026
Posted by: vuzl7367
[This review was collected as part of a promotion.] I use this phone for travel, maps, translations, streaming, Galaxi AI help when I need it. The phone is incredibly fast, has more features than I use or need. I can't imagine that any other phone can be better than this one. Highly recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great purchase
on May 21, 2026
Posted by: Tiiny1
[This review was collected as part of a promotion.] Love this phone and the Galaxy A.I features to clean up photo's. I decided to get this phone when the Ultra 26 became available so I got a really good deal on it. Tons of space for photo's
, 1T which is a relief not having apps and photo's slow down the speed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far it has been the best samsung I've owned.
on May 21, 2026
Posted by: Ilin3st
[This review was collected as part of a promotion.] I play call of duty mobile for hours and it doesn't heat up.
I also use Samsung bixby Ai and I strongly recommend you use it if you have a Samsung. Its has been revamped and I love eat. Helps me stay within my macros and helps me come up with meal plans for the week.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Performance Difference is HUUGE
on May 21, 2026
Posted by: HSpark117
[This review was collected as part of a promotion.] The S25U is such an overall improvement over its predecessor. I had an S23 ultra previously. The gaming performance feels smoother on this new device. I also really enjoy using the galaxyai features. My favorite one by far is the call screening feature. The feature uses AI to ask the caller their name and what they're calling for. And when im in a pinch, the writing assist is amazing for quick, and well written responses to people.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST PHONE ON THE MARKET
on May 21, 2026
Posted by: Galaxy4life
[This review was collected as part of a promotion.] I love the Galaxy AI it is quick and responsive..there when I need it.
I use my phone for everything from home to work and even side project like working on the house...upgrades or repairs and on all my vehicles if I need to know something just ask Galaxy AI or go to one of my many apps with a breeze. Thanks Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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