Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(24,160 Reviews)
Rating breakdown 24,160 reviews
5 Stars
20,719
4 Stars
2,658
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
I enjoy the low latency and smoothness
on May 22, 2026
Posted by: Jaxdun
[This review was collected as part of a promotion.] There are not many bugs and is very smooth. I enjoy that you can use samsung dex to turn it into a work station and connect to a TV or monitor. Also, it has a long lasting battery and stays cool in my had. But, one thing is that it is slightly bulky and heavier than other options but for the large oled screen I in my opinion think its worth the extra wight and I also like taking notes on paper but it more essayer to have it all in one place and the comfortably of the s pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has exceeded my expectations. I
on May 22, 2026
Posted by: Purplerose
[This review was collected as part of a promotion.] I rnjoy the ease and all the information Galaxy AI helps me retrieve.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Travel Memories +More
on May 22, 2026
Posted by: Cupcakes29
[This review was collected as part of a promotion.] I am so happy the quality of photos from a cellphone have gotten so much better. I don't need to be packing a 35mm camera anymore and standing out as a tourist when traveling abroad. Less weight, many functions, and beautiful crisp colorful travel photos keep me even more attached to my phone which is so much more than a phone now. Maps, conversion and translate apps, airlines, hotels and tour companies all at my fingertips make travel so much easier. If I don't know something, I have Galaxy AI to ask for answers to make decisions. And having the Samsung Galaxy Ultra size, makes viewing everything much easier on the eyes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best device
on May 22, 2026
Posted by: Mike123
[This review was collected as part of a promotion.] Galaxy AI actually seems good for what you get. I like the choice between Gemini and Bixby so I can choose what I like best. With Galaxy I don't feel locked in to an ecosystem like I do work other phones. Plan to have this phone a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has bright display in direct sunlight
on May 22, 2026
Posted by: ChocolatePeppermint024
[This review was collected as part of a promotion.] It's a major upgrade from s21 ultra, can play Minecraft with multiplayer mode. Video streaming on high resolution to my Samsung TV and start device's. It's larger screen is a plus over my s24 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
One Of The Best Phones I've Ever Had
on May 22, 2026
Posted by: WarmGoose89
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S25 Ultra. The display is hands down one of the best I’ve ever seen on a phone — bright, sharp, and incredibly smooth. Everything feels lightning fast thanks to how powerful this phone is, whether I’m gaming, multitasking, or just scrolling through apps.
Galaxy AI is honestly one of the coolest features. It makes everyday tasks easier and adds a futuristic feel that actually feels useful instead of gimmicky.
Overall, this is the best phone I’ve ever owned. Samsung really knocked it out of the park with the S25 Ultra.
Galaxy AI is honestly one of the coolest features. It makes everyday tasks easier and adds a futuristic feel that actually feels useful instead of gimmicky.
Overall, this is the best phone I’ve ever owned. Samsung really knocked it out of the park with the S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My 25 Ultra
on May 22, 2026
Posted by: Msbosshogg
[This review was collected as part of a promotion.] My Ultra is amazing. I love all the features and I love learning how to use the new features. This phone is awesome. I wish I had the S26 with the built in privacy screen. The Galaxy AI feature are useful too!
Value
4
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5