Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(24,134 Reviews)
Open Ratings Snapshot
Rating breakdown 24,134 reviews
5 Stars
20,697
4 Stars
2,654
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product. 
(
1,132 out of 1,319
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Absolutely The Best Phone I've has So Far!!!!
on May 22, 2026
Posted by: Scoutgirl
[This review was collected as part of a promotion.] Everyday I learn something new my phone can do, I'm amazed how Awesome this phone is, it does more then I've known & the speech is flawless now, understands all my commands I ask it too do, especially while I'm driving, it's a Great Feature that makes it easy to just drive & not have to mess with a phone since it'll do everything with the command of your voice making it so much more safe while driving cause you can do anything with your phone with just your voice & not having to grab a phone taking your concentration off the road to your phone, it's a wonderful feature to just use your voice!!!! I've not had Any Issues with this phone, it's worked flawlessly since I got it & I Love how the Galaxy AI helps with All Your Needs, especially while driving, Major help with driving & answers all your questions you need answer, just a simple ask & you have plenty of answers & I've had it for more then a year now, can't believe it's been that long, lol!!!! Just happy with this phone & decided not to upgrade till the s27 comes out cause I'm completely happy with this phone so why waist the money till the next one came out cause why not, I usually get every new phone but I'm so happy with this one that I'm just gonna wait till the s27 comes & then I'll probably upgrade but till then, I'm Very Happy with my S25 Ultra!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I enjoy the low latency and smoothness
on May 22, 2026
Posted by: Jaxdun
[This review was collected as part of a promotion.] There are not many bugs and is very smooth. I enjoy that you can use samsung dex to turn it into a work station and connect to a TV or monitor. Also, it has a long lasting battery and stays cool in my had. But, one thing is that it is slightly bulky and heavier than other options but for the large oled screen I in my opinion think its worth the extra wight and I also like taking notes on paper but it more essayer to have it all in one place and the comfortably of the s pen.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on May 22, 2026
Posted by: Chris34288
[This review was collected as part of a promotion.] Amazing phone for what I do. Mentioning Galaxy Ai.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5 out of 5
5
Value
5 out of 5
5
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