Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(24,012 Reviews)
Open Ratings Snapshot
Rating breakdown 24,012 reviews
5 Stars
20,598
4 Stars
2,642
3 Stars
454
2 Stars
146
1 Star
172
86%of customers recommend this product. 
(
1,131 out of 1,318
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4 out of 5
4
I love this phone
on May 18, 2026
Posted by: Dkpmo96
[This review was collected as part of a promotion.] I have not used galaxy AI yet. But this phone is great.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy still the best 👌
on May 18, 2026
Posted by: nathanrisem
[This review was collected as part of a promotion.] Love galaxy 💜 devices , been customer since beginning. Samsung never disappoints, solid device great performance and great deals thanks Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Meets everything wanted & needed in a phone!
on May 18, 2026
Posted by: Brini2026
[This review was collected as part of a promotion.] Availability in multiple colors. Camera view & capabilities are stellar! Love the screen size not being to big or small. Cannot have a functional do it all phone without the stylus... Simply put with AI & limitless apps what else could we ask for? 5 stars
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I’m genuinely impressed with the Samsung Galaxy
on May 18, 2026
Posted by: Veropeque
[This review was collected as part of a promotion.] I’m genuinely impressed with the Samsung Galaxy S25 Ultra. The camera quality is incredible, the battery lasts all day, and the performance is super fast and smooth. The display is beautiful and the AI features are actually useful. Definitely one of the best smartphones I’ve used.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra is fantastic
on May 18, 2026
Posted by: Selfmotive
[This review was collected as part of a promotion.] I use it for communication, entertainment, and everyday life. It has great storage and battery life as well as graphics. AI makes tasks easy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More then I could imagine
on May 18, 2026
Posted by: ForeverLisa99
[This review was collected as part of a promotion.] When I got my Galaxy 25 Ultra I hadn't had to upgrade my phone since I got a Galaxy Note Ultra in 2020. There had been quite a few changes in newer models since then and even still it was easy to get used to new features that this phone had . I was surprised how helpful samsung's AI was for everything and my life is a lot more simple with this technology available to have anything I ever needed to know in the palm of my hands .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI That's here to make life easier
on May 18, 2026
Posted by: DERRICK911
[This review was collected as part of a promotion.] This phone has it all!
Super Great camera, takes amazing pictures with phenomenal quality too! AI features that learn your day and help you make it easier with reminders and tips to assist! Tremendous stylus that can draw takes notes and edit photos too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone. Camera is perfect.
on May 18, 2026
Posted by: Gurlfriend209
[This review was collected as part of a promotion.] Gaming is perfect. Love everything about it. You can do pretty much do everything on this phone. Pictures are perfect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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