Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(23,908 Reviews)
Open Ratings Snapshot
Rating breakdown 23,908 reviews
5 Stars
20,510
4 Stars
2,630
3 Stars
451
2 Stars
145
1 Star
172
86%of customers recommend this product. 
(
1,128 out of 1,315
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Loyal Android gal
on May 13, 2026
Posted by: Lunalovegood
[This review was collected as part of a promotion.] My Samsung Galaxy S25 ultra with the "Galaxy AI" is my favorite phone to date. They make them better and better every year.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on May 13, 2026
Posted by: mclvr22
[This review was collected as part of a promotion.] I've had this phone for a few months now, and its been an amazing everyday device. The battery life is great, it runs smoothly. While I don't use the SPen as much, its still a useful feature when I need to take quick notes of something in class, or maybe when playing a game. The GalaxyAI is also helpful, whether its the photo editor, on screen assistance, etc.
I especially enjoy watching videos and movies, as the display is incredible.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the sharpness on this phone.
on May 13, 2026
Posted by: Queenp
[This review was collected as part of a promotion.] Thus phine has great oicture quality and I the the AI feature to help edit pics also.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unbelievable camera. W/ update even more features
on May 13, 2026
Posted by: Alannez1
[This review was collected as part of a promotion.] AI photo editing is so fun. Just text what you want.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
No complaints here!
on May 13, 2026
Posted by: KACYRENE
[This review was collected as part of a promotion.] I have consistently favored Samsung devices over other brands, as I am consistently pleased with my purchases and upgrades, rarely experiencing any disappointment. All the features I require are readily accessible, the camera offers excellent quality with numerous options to enhance photographs, and even if a picture doesn't turn out perfectly, I can easily edit it and personalize it with special features like sketching or cartooning. I truly appreciate the Galaxy AI; its daily applications are boundless, and I am only just beginning to discover its full potential. Another advantage of the Ultra model is the pen, which is conveniently stored within the phone. It greatly simplifies note-taking and coloring tasks. My only minor concern with this phone is that if it is accidentally dropped, the pen can dislodge and potentially be lost. However, I must commend the phone's impressive durability. Despite having comprehensive protection, I believe Samsung has excelled in ensuring their phones are of high quality and can withstand the rigors of daily life. Well done, Samsung!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy S25 Ultra has spoiled me.
on May 13, 2026
Posted by: Zenia71701
[This review was collected as part of a promotion.] I love my S25 ultra, it makes my day to day task so much easier. I use galaxy AI daily for just about everything. It helps me plan out my day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing phone.
on May 14, 2026
Posted by: Aeroxx
[This review was collected as part of a promotion.] I love how the s25 ultra does everything I need a phone to do, the build is incredible and modern, a timeless design honestly that can hold up for years. The camera quality is so good too, the performance aswell, it handes heavy overlead and multitasks effortlessly, I also love how the phone doesn't even heat up when doing many things at once!
The anti reflective coating is so good especially in outdoors where the display reflects alot, but not on this one! Galaxy ai is honestly pretty useful in alof of stuff too, like editing, setting up a routine, etc.
The only thing I wish this phone had is a bigger battery life, besides that its good, thanks samsung!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 ultra 512gb
on May 14, 2026
Posted by: Raw11505
[This review was collected as part of a promotion.] I like the phone however it is hard to protect the camera lenses and still have perfect usage of the camera if the lense protectors get even the slightest damage. I am on the border with samsung ai as it has its perks but also has its flaws. Overall I am happy with the phone and its features.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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