Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,909 Reviews)
Rating breakdown 23,909 reviews
5 Stars
20,511
4 Stars
2,630
3 Stars
451
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,315)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This phone is truly impressing
on May 4, 2026
Posted by: Soyteo
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is the ultimate synthesis of raw power and sophisticated design, featuring a refined titanium frame and a massive 6.9-inch Dynamic AMOLED display that pushes the boundaries of immersion. While the hardware—headlined by the blazing-fast Snapdragon 8 Elite and a versatile 200MP camera system—is undeniably impressive, the true magic lies in the Galaxy AI integration.
This isn't just about smart features; it's about a phone that anticipates your needs. From Now Brief, which greets you with a personalized daily snapshot of your world, to Cross-App Actions that let Gemini handle complex tasks across multiple apps simultaneously, the S25 Ultra feels like a true digital partner. Whether you're using Note Assist to instantly organize chaotic thoughts or the AI Audio Eraser to polish your video content, the Galaxy AI transforms this device from a simple smartphone into an indispensable productivity and creativity hub.
This isn't just about smart features; it's about a phone that anticipates your needs. From Now Brief, which greets you with a personalized daily snapshot of your world, to Cross-App Actions that let Gemini handle complex tasks across multiple apps simultaneously, the S25 Ultra feels like a true digital partner. Whether you're using Note Assist to instantly organize chaotic thoughts or the AI Audio Eraser to polish your video content, the Galaxy AI transforms this device from a simple smartphone into an indispensable productivity and creativity hub.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on May 5, 2026
Posted by: BROSN76
[This review was collected as part of a promotion.] I've always been into tech. The galaxy ultra series has been one of the best investments I made. The galaxy ai features really help with my work flows and day to day tasks. This is a great device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my s25 ultra
on May 5, 2026
Posted by: Spiciefrassy
[This review was collected as part of a promotion.] Galaxy Ai has it good parts and bad sometimes it seems slightly invasive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lifelong customer
on May 7, 2026
Posted by: Not2day41
[This review was collected as part of a promotion.] I'm a Samsung customer for life. Their products never fail. My s25 Ultra has so many ways to make life easier and have simplified it for us older generation to use. I work in the NFL and the pictures it takes makes you feel like you are on the field. The editing options AI does took time to understand but once the fog lifted in my brain (only 1 cell left) the photos came out awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Eh eh eh not a fan
on May 7, 2026
Posted by: Wildblue
[This review was collected as part of a promotion.] Ok so the the phone is cool and very fast. The only downside is, there's a lot of opportunity for your phone to be heggled within compromise, as well as hat. It's the biggest problem. I face customer services, not help me out with this. Nor has my provider for the phone.That would be the only downfall, other than that.All that's where great if it's not controlled by someone else :/
Value
2
Response from Samsung USBy R&R Team, May 8, 2026
Hi there Wildblue, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations in functionality. Without understanding the full details of your experience with your device, we have provided links to the complete manual for your device to help you customize your device, and to the Samsung Support Team if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has many great features.
on May 7, 2026
Posted by: Sdup88
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is Samsung's top-tier 2026 powerhouse, designed for users who want the absolute best in mobile technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 7, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I use my galaxy for online streaming and its one of the best devices I have ever came across I love the galaxy AI on it I love the camera features I would upload a photo but my Samsung is my every day user
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Ultra!
on May 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The phone is amazing and super fast!
Love Galaxy AI , in how it helps in day to day life, be it editing photos, to recommending some of the things automatically and learning how I use the phone.
Also the camera is amazing!
Value
5
Written by a customer while visiting Samsung US