Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,910 Reviews)
Rating breakdown 23,910 reviews
5 Stars
20,512
4 Stars
2,630
3 Stars
451
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,315)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Love everything about this phone
on April 27, 2026
Posted by: Raspberry
[This review was collected as part of a promotion.] I use my device for everything whether its for work or just to play games while relaxing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade from competitor
on April 28, 2026
Posted by: All4BAE
[This review was collected as part of a promotion.] Long time Android user that formerly had a few earlier models but wasn't into the UI. This has changed with the newer UI being way more intuitive and it pairs great with my Galaxy Watch adding new features I couldn't access before. The Galaxy AI features added with this series help navigate the phone, but also to guide simple things your normally do making for a very streamlined experience. The battery life is fantastic as it gets you well over a day, and that's with fairly heavy consistent use. I'm more using it for apps, calls, texts, photos, videos etc than gaming so I will note that. When I have played a few games it was very response and still kept great battery life without getting hot either. The phone is light yet has enough weight to know it's solid and quality rather than some more plastic heavy phones. The photos and audio are quite good, I was surprised how well the speakers sound out of it to be honest. The only complaint I could really give is tied to some older features that many phones lack now, namely the headphone jack. Sure you can always use wireless earbuds, but audiophile and musicians alike know there is ZERO substitute for wires and when I have $$$$ In Ear Monitors I want to be able to use them with my phone. Other than that it'd be the ability to use a micro-sd card because things stored on cloud don't do toy any good when you are in areas with no service. Raw files for photo, video, and music are HUGE and take up a lot of space.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my s25 ultra!
on April 27, 2026
Posted by: Abibabi
[This review was collected as part of a promotion.] I love my s25 ultra! It has all the best features including Galaxy AI. I frequently use it for writing emails, texts and school work!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I can recommend this product—such as the Samsung G
on April 28, 2026
Posted by: Macario017
[This review was collected as part of a promotion.] I like this version of the Samsung Galaxy S25 Ultra because it has a clear camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very good for media and internet.
on April 28, 2026
Posted by: Medo321
[This review was collected as part of a promotion.] Galaxy AI is very helpful for me.
It's facilitating my work.
It's facilitating my work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25 Ultra. I've had it for over a year
on April 28, 2026
Posted by: Willowkara
[This review was collected as part of a promotion.] I've had my S25 Ultra for over a year. I'm impressed with its ability to use Galaxy AI to improve my picture quality. When I'm writing and get stuck it gives useful suggestions. What a difference Galaxy AI makes.
I also have a Galaxy 8 watch. I am a faithful Samsung user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy phones hold their worth
on April 28, 2026
Posted by: Summy1980
[This review was collected as part of a promotion.] This has been by far one of the best phones meaning they are durable and literally like having mini computer on my hands if I can't figure it out i just ask galaxy I and it walks me through it or suggest options
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is a definite flagship.
on April 28, 2026
Posted by: Allanon
[This review was collected as part of a promotion.] The phone has everything you need as your main phone and connection to the internet. The screen has a very good resolution for seeing detailed screens and videos.
The camera is very good for taking photos of family or locations on trips. It is very good in low light situations.
The storage is adequate and I loved getting double memory.
Galaxy AI is very easy to use and does a good job of going in depth on finding solutions to issues or even modifying photos to remove unexpected additions.
Value
4
Written by a customer while visiting Samsung US