Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,910 Reviews)
Rating breakdown 23,910 reviews
5 Stars
20,512
4 Stars
2,630
3 Stars
451
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,315)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Classic style
on April 27, 2026
Posted by: Tucker4
[This review was collected as part of a promotion.] Moved up to the S25 Ultra recently, lots more features available. Love the actual size of the phone. Galaxy AI is intriguing and I'm planning on trying all the new tasks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on April 27, 2026
Posted by: Galaxy4ever
[This review was collected as part of a promotion.] The only phone better than the S25 Ultra is the S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on April 27, 2026
Posted by: Moonlover
[This review was collected as part of a promotion.] Great phone just wish it had more upgrades than it does from the 24 ultra. Was hoping for more camera improvements than there were. Faithful samsung user alway buy them at pre sale. Would have bought the 26 ultra if they offered the same promotions as previously when they released the new phones. I do have tobsay I luke the ai feature when researching things.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has excellent quality
on April 27, 2026
Posted by: Badnerd14
[This review was collected as part of a promotion.] The phone offers excellent performance and speed; furthermore, it features a fabulous camera and, above all, boasts one of the best AI technologies currently available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall product
on April 27, 2026
Posted by: Landmam
[This review was collected as part of a promotion.] Enjoy using my S25 Ultra for everything, watching videos/ shows, using galaxy AI to look things up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ease of use
on April 27, 2026
Posted by: Barneysmom
[This review was collected as part of a promotion.] I use my galaxy s25 ultra mostly for texting, photos and social media. Very easy to use. The AI that it has is a little confusing and the pictures it makes of me creep me out a bit. I like the design and the camera
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product perfoms well
on April 27, 2026
Posted by: Samsungguy
[This review was collected as part of a promotion.] I have had it for a while and i have little to no issues with performance or stability .. does a great job with all the tasks and the ai is very helpful
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My 25Ultra
on April 27, 2026
Posted by: Glickframer101
[This review was collected as part of a promotion.] This is probably the smartest phone or computer system I've ever had. I don't even know half of the features it has and I can press different buttons everyday and learn something new and with the AI enhancements that I can ask Jim and I anything I need to and it has the answer immediately is absolutely incredible. I wish we had this kind of device when I was growing up and I would have been a doctorate in college somewhere lol. I'm continuing to learn more about this device I also have the 23 active and or the 23 Ultra and it's almost as good as this I think it has actually more memory than that but it's been a fantastic experience and I can't wait to keep learning.
Value
5
Written by a customer while visiting Samsung US