Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,948 Reviews)
Rating breakdown 23,948 reviews
5 Stars
20,545
4 Stars
2,633
3 Stars
453
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,129 out of
1,316)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
My right hand
on May 13, 2026
Posted by: Talman
[This review was collected as part of a promotion.] Okay, first, sorry for my spelling. Since a bleed in my brain, I am not 100%. But with this new phone, it helps in every way possible. I wish I could write everything, but I am limited. But here to write some of my experiences. Like spell check. I know I had misspelled words. And the phone fix it for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 13, 2026
Posted by: Boardrider
[This review was collected as part of a promotion.] This is a great phone. I use for social media and playing games. It has a great camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra Still Feels Like the Future
on May 14, 2026
Posted by: Millo849
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra since launch day, and after months of daily use, I can honestly say it has been one of the most consistent and reliable smartphones I’ve ever owned.
What impressed me the most is how well it still performs after extended use. The phone remains extremely fast and smooth, even with heavy multitasking, gaming, video editing, and constant camera usage. I expected great performance at first, but I didn’t expect it to stay this stable over time.
The battery life has also been excellent. Even on long days with mobile data, GPS, streaming, and social media, it comfortably lasts through the day without making me constantly search for a charger.
The cameras continue to surprise me. Samsung really improved the image processing this year. Photos look detailed and natural, especially in low light, and the zoom quality is actually usable in real-world situations. I’ve taken some of my favorite pictures ever with this phone.
The display is easily one of the standout features. Watching videos, editing photos, reading, or simply scrolling feels incredibly smooth and immersive. Brightness outdoors has been amazing too.
I was also skeptical about some of the AI features at first, but several of them became genuinely useful over time. Small things like photo editing suggestions, writing assistance, and quick organization tools actually help in daily life more than I expected.
After using the Galaxy S25 Ultra since release, it still feels premium every single
What impressed me the most is how well it still performs after extended use. The phone remains extremely fast and smooth, even with heavy multitasking, gaming, video editing, and constant camera usage. I expected great performance at first, but I didn’t expect it to stay this stable over time.
The battery life has also been excellent. Even on long days with mobile data, GPS, streaming, and social media, it comfortably lasts through the day without making me constantly search for a charger.
The cameras continue to surprise me. Samsung really improved the image processing this year. Photos look detailed and natural, especially in low light, and the zoom quality is actually usable in real-world situations. I’ve taken some of my favorite pictures ever with this phone.
The display is easily one of the standout features. Watching videos, editing photos, reading, or simply scrolling feels incredibly smooth and immersive. Brightness outdoors has been amazing too.
I was also skeptical about some of the AI features at first, but several of them became genuinely useful over time. Small things like photo editing suggestions, writing assistance, and quick organization tools actually help in daily life more than I expected.
After using the Galaxy S25 Ultra since release, it still feels premium every single
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it sometimes
on May 14, 2026
Posted by: Onetree
[This review was collected as part of a promotion.] This phone is not bad at all wish the stick did more but owell
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25Ultra. It is the best Samsung device
on May 14, 2026
Posted by: Thewadster
[This review was collected as part of a promotion.] My S 25 Ultra is the toughest phone I ever had since the first cell phone came out. I have owned about all of them. This phone is so almost indestructible now I say this it probably will break. I put off the Android 16 upgrade because of the AI 8.0 I hated the AI 7.0. Was so intrusive. But I upgraded my Tablet and AI 8.0 was just fine. I actually like it. So my phone is now Android 16 AI 8.0.
The only thing about my S 25 ULTRA is the battery is terrible. Ihave to charge it multiple times a day. Atleast with a rapid charger is it only takes a little over 35 min to completely charge. But all in all I would not want any other phone.
I stuck with my S 10 plus until I decided finally there was a suitable replacement phone for me. The S 25 ULTRA. I am sure it will be awhile before I see Samsung finally produced a replacement for me. I have not figured out away to have the phone take a picture of its self. It can do alot but not a self picture.
Oh yes I am not impressed with the camera really. I don't use it that much. If I did maybe I would not have said this. If it is as great as everything else this phone is capable of then it is to.
I have not used my Computer atall since I got this phone. I really off the top of my head where my laptop is. 🤷♂️ I use this and my Tablet instead of any computer.
The only thing about my S 25 ULTRA is the battery is terrible. Ihave to charge it multiple times a day. Atleast with a rapid charger is it only takes a little over 35 min to completely charge. But all in all I would not want any other phone.
I stuck with my S 10 plus until I decided finally there was a suitable replacement phone for me. The S 25 ULTRA. I am sure it will be awhile before I see Samsung finally produced a replacement for me. I have not figured out away to have the phone take a picture of its self. It can do alot but not a self picture.
Oh yes I am not impressed with the camera really. I don't use it that much. If I did maybe I would not have said this. If it is as great as everything else this phone is capable of then it is to.
I have not used my Computer atall since I got this phone. I really off the top of my head where my laptop is. 🤷♂️ I use this and my Tablet instead of any computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great features
on May 14, 2026
Posted by: NWO2020
[This review was collected as part of a promotion.] The Galaxy is amazing, with all features. From cameras to keyboard screen to the quality even the screen super clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone! Lost my pen right away.
on May 15, 2026
Posted by: Ultra25
[This review was collected as part of a promotion.] The GalaxyAI helps me out with so many tasks, emails and professional letters.
I also do a lot of gaming on my phone and pictures
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris
from Maine
Expertise:Expert
Verified Purchase:Yes
Great camera and fast startup. AI works quickly and accurately.
One UI 8 has some really great customization features especially paired with the Good Lock app.
The curved corners are just "ok". I prefer a square phone. I think this will be my last S series if the phone gets anymore rounder.
One UI 8 has some really great customization features especially paired with the Good Lock app.
The curved corners are just "ok". I prefer a square phone. I think this will be my last S series if the phone gets anymore rounder.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Hi there Chris, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you found the inital setup to be so smooth and easy, and that you are so pleased with the usage of Galaxy AI. We have provided a link to the Samsung Support Team of offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US