Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,924 Reviews)
Rating breakdown 23,924 reviews
5 Stars
20,523
4 Stars
2,631
3 Stars
453
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,315)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Samsung forever
on April 13, 2026
Posted by: Dmitch55
[This review was collected as part of a promotion.] Love my phone. Great functionality. Awesome operating system
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The build quality is amazing. Problem with camera.
on April 13, 2026
Posted by: Crispy82
[This review was collected as part of a promotion.] Galaxy Ai comes in handy whenever I need it and in unexpected situations. Its fast and easy to use at any given convenience.
The build and the quality of the product is high tier and definitely feels very premium. The downside of the product is the camera sensor bug. There is no resolution other than getting the camera fixed and replaced.
The build and the quality of the product is high tier and definitely feels very premium. The downside of the product is the camera sensor bug. There is no resolution other than getting the camera fixed and replaced.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone and it's features
on April 13, 2026
Posted by: Hotrod123
[This review was collected as part of a promotion.] I use my phone for streaming and games and to keep in contact with family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Samsung S25 Ultra
on April 13, 2026
Posted by: SamsungS25UltraFan80
[This review was collected as part of a promotion.] This phone by far has been the best one I've owned. The battery performance is great the phone performance is great the screen is super clear super bright and the photos it takes is amazing. The Galaxy AI features really help me and my productivity in terms of scheduling, reminders and overall day today tasks.
I'll always be a Samsung ultra phone series fan.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The performance is great
on April 13, 2026
Posted by: Joseph
[This review was collected as part of a promotion.] The performance of thr phone has been great . I regularly play heavy games this phone hasn't had any trouble playing everything I've thrown at it. The Ai helps with managing everything in my life seamlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on April 13, 2026
Posted by: Punky1891
[This review was collected as part of a promotion.] I use my phone for pretty much everything. Be it streaming, calling, texting, Galaxy AI. I am very pleased with my S25, that I got my daughter the same one. Extremely durable for how tough I am on it. By far it is the best I have had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality and dependable performance
on April 13, 2026
Posted by: Babybuzz3
[This review was collected as part of a promotion.] This product delivers exactly what it promises. It’s well-made, easy to use, and performs consistently without any issues. I appreciate the thoughtful design and how straightforward it is, even for someone using it for the first time. After regular use, it still holds up well and feels durable. Overall, it’s a reliable choice and worth considering if you want something that works efficiently and lasts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on April 13, 2026
Posted by: cellking
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily one of the most impressive smartphones I’ve ever used. From the moment you pick it up, it feels premium, powerful, and built to do just about everything at a very high level. The display is absolutely stunning. Bright, sharp, smooth, and perfect for watching videos, browsing, gaming, or editing photos. Everything looks rich and detailed.
Performance on the Galaxy S25 Ultra is outstanding. Apps open quickly, multitasking is seamless, and the phone handles demanding tasks without slowing down. The battery life is also excellent, making it easy to get through a full day of heavy use with power to spare.
The camera system is one of the biggest highlights. Photos come out crisp, vibrant, and full of detail, even in challenging lighting. Zoom performance is especially impressive, and the phone does a great job capturing everything from landscapes to close-ups. It feels like carrying a professional camera in your pocket.
One of the best parts of the Galaxy S25 Ultra is Galaxy AI. The AI features make the phone feel smarter, more helpful, and more advanced than a typical smartphone. Whether it’s improving productivity, helping with writing, organizing information, enhancing photos, or making everyday tasks faster and easier, Galaxy AI adds real value and is not just a gimmick. It genuinely improves the user experience.
Samsung really did an amazing job combining premium design, top-tier performance, incredible cameras, and useful Galaxy AI featu
Performance on the Galaxy S25 Ultra is outstanding. Apps open quickly, multitasking is seamless, and the phone handles demanding tasks without slowing down. The battery life is also excellent, making it easy to get through a full day of heavy use with power to spare.
The camera system is one of the biggest highlights. Photos come out crisp, vibrant, and full of detail, even in challenging lighting. Zoom performance is especially impressive, and the phone does a great job capturing everything from landscapes to close-ups. It feels like carrying a professional camera in your pocket.
One of the best parts of the Galaxy S25 Ultra is Galaxy AI. The AI features make the phone feel smarter, more helpful, and more advanced than a typical smartphone. Whether it’s improving productivity, helping with writing, organizing information, enhancing photos, or making everyday tasks faster and easier, Galaxy AI adds real value and is not just a gimmick. It genuinely improves the user experience.
Samsung really did an amazing job combining premium design, top-tier performance, incredible cameras, and useful Galaxy AI featu
Value
5
Written by a customer while visiting Samsung US