Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,926 Reviews)
Rating breakdown 23,926 reviews
5 Stars
20,524
4 Stars
2,632
3 Stars
453
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,315)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
It's a nice phone, but barely an upgrade from S24
on April 13, 2026
Posted by: N1HILIST1K
[This review was collected as part of a promotion.] So, I'll start with the positives.
This is a genuinely very nice phone.
It has a brilliant and pixel dense display. The high refresh rate makes everything look so smooth and clear.
The gorilla glass version they used is fantastic. My phone has dropped been squished. Rubbed against keys, etc. No marks on it at all. Very nice.
This is a genuinely very nice phone.
It has a brilliant and pixel dense display. The high refresh rate makes everything look so smooth and clear.
The gorilla glass version they used is fantastic. My phone has dropped been squished. Rubbed against keys, etc. No marks on it at all. Very nice.
I have played all the most demanding games on the play store and haven't even seen a hiccup let alone any sign that it couldn't handle the processing and graphical demands.
It gets a great score on benchmarking apps. One of the highest rated, like number 8 or something (there are some crazy phones out there that top the list)
The battery lasts at least one full day even with some heavy usage. Sometimes if I'm playing a very high graphics kinda game, it can drain it pretty quick. But even then it doesn't get uncomfortably hot or anything, which is impressive.
Now for the not so great things.
This is a severely under performing phone when you consider the vast upgrades they would do for past galaxy phones. This model, and the S26, are barely upgraded.
This is a severely under performing phone when you consider the vast upgrades they would do for past galaxy phones. This model, and the S26, are barely upgraded.
They made the SPen worse. Removing Bluetooth? Why!?
They put all their effort into jamming as much AI junk into the phone that they could. There are MAYBE two AI features that I actually use. Rarely. It's all gimmicky junk used to artificially fluff up the marketing with claims that its better... It's just bloatware they want you to be happy about. But, I'm not happy about them. It's mostly useles
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best out there
on April 13, 2026
Posted by: Tony4200
[This review was collected as part of a promotion.] Fast reliable slick looking an almost bulletproof battery is great colora are vibrant i highly recommend s25 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 13, 2026
Posted by: Loverface4eva
[This review was collected as part of a promotion.] Love it to pieces . Will definitely be upgrading to the newest
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Newsons
[This review was collected as part of a promotion.] Love my s25 ultra. I can watch videos and play games with no issues. The screen and pixels are great. Best phone ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone, it does everything I need.
on April 13, 2026
Posted by: MaximusAlex
[This review was collected as part of a promotion.] I use my Samsung phone for everything, I don't have a computer. I use it to fill out medical forms, I just used it to do my taxes. Everything works great on it, and I couldn't be happier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has more features than I can use.
on April 13, 2026
Posted by: Cngrichards
[This review was collected as part of a promotion.] I have not had a chance to use the Samsung AI, but I cannot wait until I do.
I love all of their great products.
I love all of their great products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on April 13, 2026
Posted by: Lyn222
[This review was collected as part of a promotion.] As always samsung came through! This phone has a variety of great features and a good camera. Its very user friendly as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the nicest phone ive have owned yet
on April 13, 2026
Posted by: Mcmike
[This review was collected as part of a promotion.] I dont use the ai much but it is handy. I like the camera quality and device is easy to use.
Value
5
Written by a customer while visiting Samsung US