Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,931 Reviews)
Rating breakdown 23,931 reviews
5 Stars
20,529
4 Stars
2,632
3 Stars
453
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,315)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
S25 ultra phone
on April 13, 2026
Posted by: Dgreyman35
[This review was collected as part of a promotion.] Works fantastic. Best phone I've had. Very fast. Has great camera for pics and a great storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Saborscout1891
[This review was collected as part of a promotion.] Ha e had this phone for a little while now and have to say it by far a great piece of equipment, as someone who is in the Emergency services I needed a phone that is tough and so far the S25 ultra has not disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is fast and has a lot of features
on April 13, 2026
Posted by: 4iamJay
[This review was collected as part of a promotion.] I love my galaxy s25 ultra it is extremely fast has Galaxy AI and a ton of storage I use it for surfing the web and gaming to mention a few uses it excels in every thing I use it for it is worth every penny I paid for it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing photos! Galaxy AI awesome!
on April 13, 2026
Posted by: Phone4me
[This review was collected as part of a promotion.] The Galaxy AI works fantastic! It helps with so much. You can do a lot with the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the Best
on April 13, 2026
Posted by: Alalzza
[This review was collected as part of a promotion.] I love this phone, I have always had Samsung devices, tablets, earbuds, they are just easy to use and superior products with no limitations. The "Galaxy AI" is phenomenal and the picture editing is so easy to use and edit.
I love the stylus pen like the NOTE I used to use had, that was something I missed since the NOTE 2 I had last.
I love the stylus pen like the NOTE I used to use had, that was something I missed since the NOTE 2 I had last.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra, live this device always ready
on April 13, 2026
Posted by: Pastordave
[This review was collected as part of a promotion.] The au us helpful in picture edits finding thing you need quickly, even assisting in creating documents. A superb device for me and my needs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its nicer then an i phone
on April 13, 2026
Posted by: Kimmyjay
[This review was collected as part of a promotion.] There is alot to get use to on The phone when im use to th plus series
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hi there Kimmyjay, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are enjoying the exploration of your new device. We have provided links to the complete manual for your device and the Samsung Support Team to help you fully explore the capabilities of your device, align the settings to your preferences, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra is fast.
on April 13, 2026
Posted by: Balog62
[This review was collected as part of a promotion.] I am still learning all of the features of this phone. So far it is very fast, battery lasts a long time and the pictures that I have taken have been great.
Value
5
Written by a customer while visiting Samsung US