Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(23,948 Reviews)
Open Ratings Snapshot
Rating breakdown 23,948 reviews
5 Stars
20,545
4 Stars
2,633
3 Stars
453
2 Stars
145
1 Star
172
86%of customers recommend this product. 
(
1,129 out of 1,316
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This product is phenomenal!
on March 19, 2026
Posted by: Diegz1769
[This review was collected as part of a promotion.] I have tried many different model devices from different cell phone manufacturers and This Samsung S25 Ultra is by far the best!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent appointment e
on March 19, 2026
Posted by: Galaxyowner
[This review was collected as part of a promotion.] The phone works wonders with Gemini, photos and the camera.
No issues with the phone.
Great memory and response.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone. Stylus needs work
on March 19, 2026
Posted by: BrandonBB
[This review was collected as part of a promotion.] The AI is fun and interesting but I dont utilize it as much as I could.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Spouse and I Purchased 1TB S25 Ultras
on March 19, 2026
Posted by: S25Ultraclub
[This review was collected as part of a promotion.] Love the speed and the display compared to our old Note 8 phones. The Galaxy AI features are fun to learn and also useful. Very happy with the purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Honestly I like this phone
on March 19, 2026
Posted by: 88ipod
[This review was collected as part of a promotion.] The phone is good for work amd personal use. I do use the pen for pictures I take at work just mark down stuff, also its just a better upgrade from what I had before.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
my Galaxy s25 ultra
on March 19, 2026
Posted by: Jsmove7
[This review was collected as part of a promotion.] My Galaxy s25 ultra I love because it takes good pictures. I use the Galaxy ai to find a Item that I been looking for easy by drawing a circle around the item I want.
I use my phone mostly for watching movies while im on my lunch break. The screen is so beautiful and I use multi tasking while im watching a movie im able to place a trade without stopping the movie im watching. I find myself multi tasking a lot on my s25 ultra and when I get my s26 ultra im going use dex more because it's like a computer and phone in one there's enough ram to keep me blazing through my task I have at hand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has been very reliable
on March 19, 2026
Posted by: Jgurrola
[This review was collected as part of a promotion.] very reliable and nice looking. One of most liked Samsung products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome features, battery life is great
on March 19, 2026
Posted by: SpiderM
[This review was collected as part of a promotion.] For the most part, phone is used as anyone would use it, Ai seems to work great, not a lot of gaming, but when done, no issues with it, battery life is great, amazing colors while movie playing
Nothing to complain about the camera on this phone, great quality and performance either picture or video recording, the supersonic fingerprint sensor works flawlessly
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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