Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(23,949 Reviews)
Open Ratings Snapshot
Rating breakdown 23,949 reviews
5 Stars
20,546
4 Stars
2,633
3 Stars
453
2 Stars
145
1 Star
172
86%of customers recommend this product. 
(
1,129 out of 1,316
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Work Horse
on March 16, 2026
Posted by: Rockmanking
[This review was collected as part of a promotion.] The S25 Ultra has the ram and storage to never have an issue with being boged down. The styles is extremely responsive. I actually got a co-worker to purchase one because of how much I talked about this phone. The pixels for the screen and cameras make it so it never looks lo-res even if it's a lo-res image or video. Definitely worth the investment in my opinion. I don't really use Bixby because I haven't trained it since I already have Gimini trained.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelent phone.
on March 16, 2026
Posted by: JoeBigFan
[This review was collected as part of a promotion.] I have this phone for about 7 months. Is still working really fast, no decreased speed of processor so far. I use the Galaxy AI mostly to fix pictures and translate and I have no complaints. I mostly like the eraser funtion. It work great. Also I have pictures some object or animal on pictures and it's understand what I want to draw. The camera zoom is great, I love to picture moon with this function. Beside that I use the phone for office function like making and adjusting my home budget every month, pay debts, download documents, messages with the email, WhatsApp and text. Some times I split screen and works great. I always has a lot of apps opened and is never stuck or goes slow. The voice of calls is great too. I also hear a lot of music I have recorded in it and the quality of the sound is amazing. When I'm not at my job, because is a closed building with almost no windows, the battery last the whole day. I also use the S pen a lot. I plan to use it for many years.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Galaxy S25 Ultra Review
on March 16, 2026
Posted by: Fanny7
[This review was collected as part of a promotion.] I use my Samsung device to create lifestyle and skincare videos for social media. The Galaxy AI features on my Samsung Galaxy S25 Ultra help me quickly edit clips, improve lighting, and reduce background noise so my videos look clean and professional. The camera quality is amazing for capturing detailed skincare routines, and the large display makes it easy to review and edit content right on the phone. It’s also great for streaming, browsing, and staying productive throughout the day.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Almost Perfect: My Experience with the s25 Ultra
on March 16, 2026
Posted by: JayLin
[This review was collected as part of a promotion.] Honestly, the Galaxy S25 Ultra is a total powerhouse, but it’s definitely a bit of a "love-hate" relationship when it comes to the design.
The Good Stuff:
The first thing you notice is how premium it feels. The titanium frame and that massive 6.9-inch screen just scream high-end. I spend a lot of time gaming on Honkai: Star Rail, and the Snapdragon 8 Elite is a beast—it stays cool even after an hour of maxed-out settings. For movies and streaming, the anti-glare display is a game-changer; I don't have to fight my living room lamp reflections anymore.
School:
Galaxy AI is where I actually get stuff done. I use Note Assist to summarize long recordings from meetings or lectures, and Circle to Search is basically my new best friend for quick research. Samsung DeX is honestly something most people sleep on, but it’s actually amazing for turning your phone into a full-blown workstation for work or school. It’s a total game-changer for multitasking.
The Reality Check:
The camera is absolutely top-notch for sports and daytime shots, but I’ve noticed it still holds back a little in low light—it can get a bit soft when the sun goes down. Also, while it feels premium, those pointy corners are a literal pain. It’s not the most comfortable to hold one-handed for a long time; it definitely starts digging into your palm during a long scroll.
Despite the ergonomics, the battery life and AI features make it a productivity monster. It's the ultimate "do-everything" device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my samsung far superior product!
on March 16, 2026
Posted by: Chadder45490
[This review was collected as part of a promotion.] I use my samsung for everyday life. It works flawless every time. I'm glad I don't have a problem. Like the forbidden fruit people do!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Keeps getting better
on March 16, 2026
Posted by: LHallgolf
[This review was collected as part of a promotion.] I have been a long time Samsung user and the Ultra series has kept getting better. The updated AI features are awesome and help me manage my day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera quality is insane
on March 16, 2026
Posted by: Samsungenjoyer
[This review was collected as part of a promotion.] The Samsung Galaxy s25 Ultra has one of the, if not, the best camera quality ever. I have no worries when taking group photos or when taking nature pictures. But not only that, the Galaxy AI that is built in makes all the pictures you take come out perfect! You can even erase unnecessary items or things from photos to make them even more special to you. The Samsung Galaxy s25 Ultra is such a good phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
very happy
on March 16, 2026
Posted by: sheepdog
[This review was collected as part of a promotion.] My first ultra so no comparison my previous galaxy is the 20 fan edition obvious upgrade. Could be user error but I almost lost the pen a few times the notification wasnt attention getting besides that very happy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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