Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(23,949 Reviews)
Rating breakdown 23,949 reviews
5 Stars
20,546
4 Stars
2,633
3 Stars
453
2 Stars
145
1 Star
172
86%of customers recommend this product.
(
1,129 out of
1,316)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This phone is very simple to use
on March 16, 2026
Posted by: Rvlife
[This review was collected as part of a promotion.] Galaxy a I helps me in so many ways. Weather.\nIt is finding something or weather.It is a fact checking for sometimes or even writing a email. It is so simple to use and it saved me tons of time and headaches.I'm not good at technology , but this has made my life so much better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hardware is great! Software a bit lacking
on March 16, 2026
Posted by: GameTime4Work
[This review was collected as part of a promotion.] I use my S25 ultra for everything including streaming, games, and work. Streaming and games look great on the screen and I rarely have issues with crashing or connection problems. The camera takes the best photos of any device I've had before. Hardware wise this thing has everything. My biggest problem with it is it feels like my S8 with a bigger screen. Notes app is the same no major improvement to any of the apps that come with it. Photo editing is pretty basic and unfortunately the galaxy ai struggles with what I'm trying to do with photos. It adds visually appealing features to the photos but rarely what I ask it to do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A smart phone with Galaxy AI
on March 16, 2026
Posted by: Alexsamsung17
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerful phone where Galaxy AI is the main highlight, offering smart tools for productivity, translation, and media editing. While not every AI feature is revolutionary, it shows Samsung’s vision of turning smartphones into AI assistants for daily tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product can do everything you need it to
on March 16, 2026
Posted by: Knwilt
[This review was collected as part of a promotion.] My Samsung S25 Ultra is amazing! The AI features help me explore everything that CAN be done on this phone and more. Not to mention, the assistant is like having a real life person to schedule dates, call/text people, search for directions, or do web searches, plus play whatever music you want (that's what I mainly use it for).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on March 16, 2026
Posted by: Aryone
[This review was collected as part of a promotion.] AI features the best
Performance the greatest
Battery nothing to say
Over all my favorite
Performance the greatest
Battery nothing to say
Over all my favorite
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone it's a good and strong device Ga
on March 16, 2026
Posted by: Caesar67
[This review was collected as part of a promotion.] Galaxy AI is one of the things I've been waiting for for a long time it's good it's quality I have the s25 ultra and it works well with Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has outstanding features
on March 16, 2026
Posted by: WarriorPrincess
[This review was collected as part of a promotion.] I enjoy the use of the AI...but also the stylus and easy navigation between downloads, watching movies, and Adobe
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tech friendly
on March 16, 2026
Posted by: Papabeard
[This review was collected as part of a promotion.] I love that the galaxy series always steps up from the previous model. Even in the slightest tweak it makes the difference in everything. I especially live the camera.
Value
5
Written by a customer while visiting Samsung US