Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,903 Reviews)
Rating breakdown 28,903 reviews
5 Stars
24,770
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Nice updated phone but still lacking in certain ar
on June 11, 2025
Posted by: TTfighter
[This review was collected as part of a promotion.] Updated from One Plus 10 pro and well the Galaxy is newer but there are certain things the OnePlus just does better. S25 is a power house of a phone and is faster for regular tasks. Canera could use more updates still think the older One Plus 10 has a better camera than the S25 Ultra.
Value
4
Response from Samsung USBy R&R Team, June 11, 2025
Hey TTfighter, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are finding the enhanced software of Galaxy AI to be a powerhouse for your needs. We have provided a link to an article to help you with the different camera settings and features to help you capture the best photos and videos possible. We hav ealso provided a link to the Samsung Support Team if you ever believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
S Pen
on June 11, 2025
Posted by: Nely
from Las Vegas
Expertise:Expert
I can not use my S Pen to take photo. Since I buy the galaxy S25 ultra I have difficult.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, June 11, 2025
Hey Nely, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when your new device is not meeting your expectations. We have provided a link to the full device manual that will highlight the hand gestures and voice commands you can use with the camera of your device to capture photos from a distance. We have also provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Ol faithful. I love it!!
on June 11, 2025
Posted by: CurleyHeadedFunk
[This review was collected as part of a promotion.] I use this phone for EVERYTHING. Wonderful device, just wonderful 👍😊
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's amazing
on June 11, 2025
Posted by: Dudewhatup21
[This review was collected as part of a promotion.] I've been consistently impressed with their smartphone offerings. The build quality is generally excellent, and the features are often cutting-edge. Their user interface is also quite intuitive and easy to navigate. Overall, they provide a very polished and enjoyable user experience. I highly recommend considering them for your next device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera, easy to navigate
on June 11, 2025
Posted by: Said11
[This review was collected as part of a promotion.] I love this S25 ultra, it feels good in your hands also has lots of features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!
on June 11, 2025
Posted by: Bigtim719
[This review was collected as part of a promotion.] I am a lifelong android user. The features in my 25 Ultra are the best yet. I use the Galaxy AI features on a daily basis. The Photo Ambient Wallpaper made my current wallpaper. Photo Assist helps me edit my photos like never before. Circle to Search is my personal shopping assistant. I also stream my shows during my breaks at work. The full use of the screen makes it a pleasant experience. You will definitely enjoy the experience of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Faster than lightning
on June 11, 2025
Posted by: Universalmadman21
[This review was collected as part of a promotion.] All functions are faster than lightning, it's amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 11, 2025
Posted by: Devin23
[This review was collected as part of a promotion.] Phone is just about perfect for me allows me to play high end mobile games. Galaxy Ai is awesome helps with planning meeting, setting up events, and general knowledge. The camera is a step above the previous interations of the s line up and the phone display screen is amazing how it show crystal clear pictures. Overall phone is a nice 9.5/10 would recommend.
Value
5
Written by a customer while visiting Samsung US