Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(24,089 Reviews)
Rating breakdown 24,089 reviews
5 Stars
20,662
4 Stars
2,652
3 Stars
457
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Clean fast perfect size for us blind people!!!
on November 11, 2025
Posted by: Ultradog
[This review was collected as part of a promotion.] Galaxy Ai is a nice upgrade or update it help in so many ways especially with my bad Grammer and spelling.Phone is very fast I'm a gamer and with Google Fi as my provider this phone fits my need for work and home. Hotspot is excellent for these annoying kids also works great for work. I love the new design no edge is better than that curved edge that I would never use. Camera is excellent I use that all the time for work and play. The phone has taken over so many devices that it is hard to put down pretty soon you will need it for everything even to verify your ID.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has very high ghz
on November 11, 2025
Posted by: LoboErrante5
[This review was collected as part of a promotion.] I use Samsung for play at yhe Phone and its perfect, magnificent. Vera fluid
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big upgrade from S23 ultra
on November 11, 2025
Posted by: KelsoFarmer
[This review was collected as part of a promotion.] First off I want to say Galacy AI is a thing I didn't know I needed! It makes multitasking a breeze, it helps with my photos, and writing documents is super easy. If your thinking of upgrading, do it! The phone is amazing and fast!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
5 stars minus 1
on November 11, 2025
Posted by: Josefel2
[This review was collected as part of a promotion.] I love the phone very upset the bluetooth pen is gone. Was absolutely 5 stars now its just a phone with a pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone experience
on November 11, 2025
Posted by: Lovesage
[This review was collected as part of a promotion.] I use my Samsung for everything such as phone calls, photography 📸, email etc...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on November 12, 2025
Posted by: Postaljoe
[This review was collected as part of a promotion.] Best cameras ever, the zoom lens is top notch. IA features are incredible so much help.
Value
5
Response from Samsung USBy R&R Team, November 12, 2025
Hey there Postaljoe, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the usage of the enhanced camera, and that Galaxy AI is helpful for such a range of daily tasks. Please, reach out to us again any time in the future with questions, or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone left me speechless
on November 12, 2025
Posted by: Zhyar
from Iraq, Sulaimani
Expertise:Intermediate
Love the phone in all of its entirety, it's truly perfect in every way.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, November 12, 2025
Hey Zhyar, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how perfect you are finding this device to be every day during your usage. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
It has a good reputation.
on November 12, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has a very good and powerful AI, and I like how lightweight it is and its colors.
Value
5
Written by a customer while visiting Samsung US